Corewell Health Urgent Care - Troy Square Lake

Jade H. 

on Birdeye

7 months ago

Long wait time, poor communication, minimal help offered 

Viktoria M. 

on Birdeye

7 months ago

My appointment was at 11:15am and I was not seen until 1:30pm 

Daniel B. 

on Birdeye

8 months ago

Please explain to patients, before they go back to see the doctor and spend money, that they are unable help with urgent mental health crises. It was not a fun or advantageous experience to have to talk about and re-experience the panic and crisis only to be told there is no help to be had and to call a referral that can’t see you today. The only other offering was to go to the ER. And I understand that this location, or urgent care in general, may not be set up to handle this, just please tell the patients when they walk i... read more

Remington B. 

on Birdeye

8 months ago

One other person in the waiting area when I was called back. Was given a COVID test and Flu test, was told it would take 10 minutes and the DR will be in, I sat in the exam room for 50 minutes before the DR came in. Examined me for Sinus infection symptoms and was told it was a common cold, he can prescribe me nasal spray instead of a steroid pack to get better faster. Not happy with the exam or interaction with the DR. Questioned his exam but was told I had a common cold again and I did not need a steroid pack to get better... read more

Eric F. 

on Birdeye

10 months ago

Showed up after work in my scrubs. I work at the Hospital. Got me in fairly quick. MA was good and friendly, also did my x ray. Waited way too long after the x ray to get out of there. I already had the results emailed to me and I had to get up and start walking out on my own. Staff were standing around and eating snacks and had to jump to attention when I was leaving. Never saw the Doc, nor received instructions, not that I needed them but that was unprofessional and disrespectful to an employee 

Ariana G. 

on Birdeye

11 months ago

Waited an hour and a half for a doctor to come in for literally 30 seconds not examine me and tell me to use a Netipot for 3 days. Went in for dizziness and a head cold with plugged ears. 

Cynthia P. 

on Birdeye

a year ago

Went for blood in my urine, unfortunately my issues were more than they handle so went to the ER. 

Aivan A. 

on Birdeye

a year ago

The NP didn’t do a thorough examination. She looked at my eye ( chief complaint was eye infection) and said I will be right back but she never came back. She sent someone else to give me the discharge paperwork without addressing my concerns or questions. 

Evan M. 

on Birdeye

3 years ago

$200 hundred dollars on a Covid test is ridiculous