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Courtesy Nissan

4.3
  • Richardson, TX

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,177 reviews
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JEFFSTINSON78's profile image
JEFFSTINSON78 
11 months ago

Smooth process, no complaints, will recommend if anyone is interested in a Nissan to purchase in the future. 

Business response:

Jeffstinson78, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! 

jeff_cedar's profile image
jeff_cedar 
11 months ago

Great experience. No issues excellent staff and waiting area. Will be coming back again. Thank you... 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

eric.small's profile image
eric.small 
11 months ago

Been coming here for well over a decade, and in the past their service has been better than the others. This last visit has me second guessing returning, though. They now charge a 3% fee for credit card usage. Additionally, they began work without validating the parts in stock, and because they weren't, I had to go with out a car for 5 days, with no loner. So kind of disappointed in this recent experience. The only reason for a "recommend" is because of my good past experiences, not this recent one. 

Business response:

Eric.small, we truly appreciate your honest feedback. Eric.small, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 231-2600 when you have a chance. Thank you, and we look forward to hearing from you. 

danice.wolfe's profile image
danice.wolfe 
11 months ago

Trustworthy and honest about concerns for my car maintenance. Highly recommend. Very prompt and good communication. 

Business response:

Danice.wolfe, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! 

captainguyb's profile image
captainguyb 
11 months ago

As usual, I experienced topnotch service at Courtesy Nissan. I scheduled an appointment for routine maintenance. The service representative who worked with me kept me informed of progress. The multipoint inspection identified a couple of other items my car needed. I gave approval, and the maintenance crew finished up quickly. The dealership discounted the overall cost by fifteen percent, which I appreciated. I highly recommend their service center. 

Business response:

Captainguyb, we are so pleased you enjoyed your visit to Courtesy Nissan! We are always more than happy to assist you if anything else comes up. Take care! 

vmundrake1331's profile image
vmundrake1331 
11 months ago

Good job but weren’t prompt in helping when I first pulled into the garage. And felt the service went extremely faster than in the past as I was told the mechanics leave at 5pm. I brought my car in at 3:45pm. Usually take 2+ hours to get my car serviced. 

Business response:

Vmundrake1331, we really appreciate your feedback! We always strive to provide top quality service to every guest, from start to finish. Please reach out to us at (972)-792-5657 so we may address a few of your concerns. Thank you! we hope to hear from you soon! 

René's profile image
René 
11 months ago

The service at Courtesy Nissan Richardson was exceptional. The staff was quick, friendly, and kept me informed every step of the way with updates about my vehicle. I really appreciated their system, which clearly outlined the recommended repairs and allowed me to choose what needed immediate attention versus what could wait for the future. It made the whole process transparent and easy to navigate. 

Business response:

René, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! 

home12_2's profile image
home12_2 
11 months ago

I usually go to Trophy Nissan for my oil change then I received a coupons from Courtesy Nissan , it was as my first time and I am very satisfied, cheapper prices than the other Nissan dealers even without the coupons, faster service too, I will come back!! 

Business response:

Home12_2, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day! 

lula2685's profile image
lula2685 
11 months ago

Fast service and professional assistance all the time, letting me know all the steps they were doing with my car. 

Business response:

Lula2685, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,177 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open at 9:00 a.m.