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Covert Collision Center
- Body Shops
- Austin, TX
About this business
Location details
8950 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
2.5 Star : Likely to Recommend 3 Star : Repair Quality 3 Star : Customer Service 4 Star : Returned Clean
0.5 Star : Likely to Recommend And based on the service and experience I am unlikely to shop or recommend anyone to shop with your dealerships. I specifically went to a dealership assuming a better experience and quality of work. Obviously I made a mistake. 2 Star : Repair Quality 1.5 Star : Customer Service My car was hit with a tire and debris from the road. This included a lot of what sounded like rock and small items. The window was hit along with the bumper and hood. The rep at the repair shop acting like I was lying ea... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service The repair team stole ten dollars in change and a $40 charger from my car. The management refused to accept responsibility. I will not only never return but dissuade everyone I know from using covert services. 1.5 Star : Returned Clean
0 Star : My Experience
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Absolutely no feedback. Car ha been there for 6 days and no sign of completion date and no calls from them. I have to call every day 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality And it would be a 1 if I would have taken my car back for them to fix properly 0.5 Star : Customer Service 2 Star : Returned Clean
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Time, deductible and incompletion 2.5 Star : Customer Service
0 Star : My Experience Manuel was excellent!!! It just felt like it took a long time you get my car back and unfortunately it's still not done!! Apparently the person that does the detail pinstriping is out of town... So that is not done. My car was towed there on the 17th and I just got it yesterday... With the exception of the the last detailed painting! If it weren't for Manuel I think I would have had an issue way before now!! Thank you!! Sincerely Tina L 4 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Cust... read more
0 Star : My Experience You need to tell me sooner about me need to have the bank sign the check . Not 20 minutes before I am to pick up the car .trying to find a bank near your shop . I am sure comes up a lot . You guys deal with every day . I do not.
Frequently asked questions about Covert Collision Center
How is Covert Collision Center rated?
Covert Collision Center has a 4.5 star rating with 1,367 reviews.
When is Covert Collision Center open?
Covert Collision Center is closed now. It will open on Monday at 7:30 a.m.