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Covert Collision Center
- Body Shops
- Austin, TX
About this business
Location details
8950 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service Cutomer service all but ignowed or requests for updates. When they did call to update, the wrong time for pick up was continually given 5 Star : Returned Clean
0 Star : My Experience 2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience 2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 2.5 Star : Returned Clean
2 Star : Likely to Recommend 2.5 Star : Repair Quality Work is not complete yet. 4 Star : Customer Service Was told it was complete; previous to that she was most cooperative
0 Star : My Experience
0 Star : My Experience While the repair was done well, there were lots of miscommunication regarding timelines. 0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend Wasnt the most horrible experience, but far from the best. 3.5 Star : Repair Quality I was told on a few different occasions to come pick car up because it would be ready. The first time I went to pick up car, the bumper was not aligned correctly. They ended up ordering a new bumper that took longer then I was told. Finally picked up car my mirror whistles going down hwy (still does that by the way) and car wasnt washed. 2.5 Star : Customer Service Did not have much communication with anybody, ... read more
0 Star : My Experience I think you all may have "rushed it." How did you miss 3 spots? 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Painting scratches with touch up paint is unaccceptable. Especially poor services as this is the second time around! 0.5 Star : Customer Service 2.5 Star : Returned Clean
Frequently asked questions about Covert Collision Center
How is Covert Collision Center rated?
Covert Collision Center has a 4.5 star rating with 1,367 reviews.
When is Covert Collision Center open?
Covert Collision Center is closed now. It will open on Monday at 7:30 a.m.