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13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was fantastic. Crystal was an absolute pleasure to deal with. She is a great asset to greet your customers
Business response:
We're so happy you had a fantastic experience with us. Please don't hesitate to see us again!
They are very professional and up to the point. I am still waiting for my product to arrive and hopefully if all goes well I will surely be a returning customer because of their good customer service.
Business response:
Thank you for taking time to review your experience with our company! It is our pleasure to assist you, and we appreciate your business. Please feel free to contact us if you have any questions about the progress of your package or any other questions you may have!
I have had two occasions to contact cpap.com in the past 12 months requesting their assistance with products purchased from them. In both cases they were helpful. The first required returning a solar panel for testing. Tests concluded the unit was not charging fully and they promptly replaced it w/o hassle. Most recently I contacted them for assistance for a replacement part out of warranty. Again they were very helpful and able to allow me to replace the part I needed and as luck would have it they had it in their inventory... read more
Business response:
Thanks for the kind words. We're so happy to be able to assist you with your CPAP needs. Please feel free to reach out anytime.
The care I was given today was excellent. I was able to order what I needed and even got free shipping. The lady that helped me needs to be congratulated on her very caring customer service. Thank her for me.
Business response:
We're so glad you had a positive experience with us!
I had the pleasure of speaking with one of your reps named Laura in Stafford, TX a few minutes ago. She was courteous, articulate and helpful. She did not rush me and was able to complete my order in time for shipping today! She is a credit to your company, and it was a pleasure to speak with someone in the U.S.!!
Business response:
Thank you for shopping with us! We're happy we could provide you with a great experience!
As a CPAP user for over three years, I can attest to its value - great. This was the first time I've called for new supplies and the service was quick, friendly and professional.
Business response:
Thanks so much for leaving a review. We love it when our customers have a good experience with us. We hope you get some good sleep!
I ordered a new cpap mask and premium headgear from them. Apparently, you have to have a prescription for a new mask, because of some FDA regulation (and people wonder why our healthcare is unaffordable). Nevermind, it's not this business' fault, you can blame our legislators, regulators and legal system for that. This is actually being written to give huge kudos to a customer service rep (Agnes) of this company who went way above and beyond the call to resolve my problem and get me the part I needed to hold me over until th... read more
Business response:
Thanks for the kind words and for being our customer. Let us know if we can be of further assistance. Sleep well!
Katherine has been a great help and she is so kind. Her collaboration has been outstanding !
Business response:
Thanks for the kind words! Let us know if we can continue to help in any way. Sleep well :)
Very happy with prompt results I got.
Business response:
Thanks so much for taking the time to submit a review! Glad we were able to help, have a good night's sleep!
Cpap.com has a 4.8 star rating with 5,260 reviews.
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.