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Cracker Barrel Old Country Store

4.0

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Location details

2920 South Mall Rd, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.04,312 reviews
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Christal W's profile image
Christal W 
2 months ago

Food was wrong. No gravy on chicken or potatoes. It seems to happen every time. 

Logan D's profile image
Logan D 
2 months ago

Pancakes tasted like dirt for some reason. Like the water used to make them wasn't clean. 

Kristi R's profile image
Kristi R 
2 months ago

When ordering pancakes and French toast, syrup is appreciated. So when it was completely left off, we were extremely disappointed as that's not something we normally have here at home. The French toast was overdone and there were very few strawberries with the cheesecake stuffed pancakes. This location is so close to our home, but they always seem to leave items out and get orders wrong. 

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Brandi H 
2 months ago

No napkins, no butter, no silverware even though I specifically asked for it. Its on my receipt. I also got a message from my delivery driver that said he asked the cracker barrel employee if those things were in the bag. She told him she couldn't check that. So here I am without all that stuff I ordered. They also put my 4 biscuits on the bottom of my bag with the entrees on top of them. Theyre smashed. Not worth what I got charged at all 

Kayla T's profile image
Kayla T 
3 months ago

The pancakes weren't cooked thoroughly 

Brandi R's profile image
Brandi R 
3 months ago

The steak was awful looking, it looked like it had been dropped in the parking lot. Could not eat it nor did I want to. The eggs were barely cooked. The chicken in the dumplings had no flavor & was stringy & tough. Could not eat it. This was a waste of money & the 2nd time now that the food from Cracker Barrel was not worth eating 

Lisa G's profile image
Lisa G 
4 months ago

Took almost an hour to "prepare". Dasher waited 30 minutes. Was completely dried out and hard as a rock like it had been sitting on a warmer and forgotten about. 

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Merry J 
4 months ago

the fish was way topeppery and undercooked as wasthe baked potato it was supposed to have bacon bits there was none and had very little sour cream no butter 

Haley G's profile image
Haley G 
4 months ago

We ordered the shrimp country plate and chicken and dumplings. I barely received any dumplings, it's broth and chicken mostly, we were also missing another side of broccoli. 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 4,312 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.