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Cracker Barrel Old Country Store

4.0

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Location details

2920 South Mall Rd, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.04,340 reviews
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Gail C's profile image
Gail C 
2 months ago

Actually food was good but one meal was 1/2 a serving and one meal was missing! 

Jack S's profile image
Jack S 
3 months ago

What has happened to the portion sizes? The biscuits were half the size of what they used to be. Won't be ordering there anymore. 

Julie H's profile image
Julie H 
3 months ago

Cracker Barrel didn't send syrup for pancake, or sauce for tenders and wrong side dish. This is ongoing problem 

Dawn J's profile image
Dawn J 
3 months ago

Ordered extra bacon today & did not receive. Like most places who is preparing the dish today affects the accuracy and quality of presentation. Some days are outstanding and some days like today carry some disappointment. That I paid for the additional cost is what makes this order most frustrating. 

Christal W's profile image
Christal W 
4 months ago

Food was wrong. No gravy on chicken or potatoes. It seems to happen every time. 

Logan D's profile image
Logan D 
4 months ago

Pancakes tasted like dirt for some reason. Like the water used to make them wasn't clean. 

Kristi R's profile image
Kristi R 
4 months ago

When ordering pancakes and French toast, syrup is appreciated. So when it was completely left off, we were extremely disappointed as that's not something we normally have here at home. The French toast was overdone and there were very few strawberries with the cheesecake stuffed pancakes. This location is so close to our home, but they always seem to leave items out and get orders wrong. 

Brandi H's profile image
Brandi H 
4 months ago

No napkins, no butter, no silverware even though I specifically asked for it. Its on my receipt. I also got a message from my delivery driver that said he asked the cracker barrel employee if those things were in the bag. She told him she couldn't check that. So here I am without all that stuff I ordered. They also put my 4 biscuits on the bottom of my bag with the entrees on top of them. Theyre smashed. Not worth what I got charged at all 

Kayla T's profile image
Kayla T 
5 months ago

The pancakes weren't cooked thoroughly 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 4,340 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.