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Cracker Barrel Old Country Store

4.0

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Location details

2920 South Mall Rd, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.04,340 reviews
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Stephanie K's profile image
Stephanie K 
10 months ago

No extra syrup that was marked when ordering. Eggs and bacon over cooked 

Carol K's profile image
Carol K 
10 months ago

Left out our biscuits and took 2 times longer to fix food 

Carol K's profile image
Carol K 
10 months ago

Where is your meatloaf you usually have?  You show it on a menu, but not on the DoorDash menu.? we like your meatloaf that couldn't order it. Add this to my other reply please 

Wesley W's profile image
Wesley W 
10 months ago

Would not let me do zero star. This is disgusting and not edible. Biscuits were hard as rocks and couldn't be eaten. There was no Sawmill Gravy in the bag for the biscuits. In the picture is scrambled eggs and we couldn't even tell that they were eggs because they are brown, crusty and have brown chunks in them. Completely wasted money because nothing could be eaten and had to eat cold cereal instead. Have covid and wanted a good warm meal with Uncle Herschel's Favorite Breakfast but didn't get it at all. Worst meal ever. Kn... read more

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Pam R 
10 months ago

This was my second attempt at getting the Double Chocolate Fudge Coca-Cola® Cake from this location. Since it was omitted from my last order, I was excited to finally see that it made it to my bag this time. Unfortunately, it was as if someone scraped the bottom of the pan and all I got were crumbs. Now, you wouldn't certainly serve this if I was eating at the restaurant. Why would you treat carry out differently? Do better Cracker Barrel at Mall Road!!! Very disappointing. 

Julie F's profile image
Julie F 
10 months ago

Biscuits missing on door dash order. Manager told me to take it up with door dash.. 

Joyce D's profile image
Joyce D 
11 months ago

The grill chicken was burnt and the vegetables were old 

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Patricia P 
11 months ago

I had grilled catfish it was overcooked and all the edges were burnt they were so hard you could not even eat them. Also they were prepared with so much spices that i could not eat it. So sad i have been getting catfish from this cracker barrel weekly for over a year and it was never this way. Please bring back the previous chef. 

Kimberly P's profile image
Kimberly P 
a year ago

Wanted some "comfort food" on this rainy night. Ordered the chicken breasts, carrots, and corn along with mix of cornbread and biscuit. The vegetables were awful - watery and no flavor. The carrots have always been a favorite with a nice sweet flavor but this time it was like eating a wet sponge. Overcooked? The corn likewise has no flavor. I expected buttery corn and got bland kernels. I salted but it didn’t help. Both the biscuit and cornbread were small. Just disappointing. I know CB is struggling and serving up meals lik... read more

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 4,340 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.