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Cracker Barrel Old Country Store
- American
- Hattiesburg, MS
About this business
Location details
6659 Hwy 49, Hattiesburg, MS, 39401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Food is always consistent a a Cracker Barrel. However, the Urbana, IL location has an exceptional staff. Everyone was kind and seemed ready to move the world to make us happy. Management and Crew, thank you for making this a wonderful experience.
I WAS appalled that, after my detailed complaint, CRACKER BbARRELL chose to send only one e-gift card as compensation MEANING ONE COMPLIMENTARY MEAL. As I clearly stated during my communication with your representative, my order consisted of two Turkey and Dressing Dinners and two To-Go Meatloaf Dinners, purchased on August 7, 2025, at 5:26 p.m. Both turkey meals were excessively salty, and both meatloaf meals had a stale taste. In other words, 100% of my order was unsatisfactory. Due to the poor quality of all the meals, I ... read more
We used the online order and pickup last weekend for the second time in 2 weeks. And for the second time the order was not correct. This time however the manager brought the order out and explained that they ran out of white gravy and substituted, without asking, brown gravy for the chicken fried chicken meal. I told him that this was the second time in 2 weeks the same meal was not made correctly and it was supposed to be delivered to our car 20 minutes prior to them bringing it out so I would like a discount. He said well ... read more
The takeout program at Cracker Barrel in Twinsburg Ohio is AWFUL. The manager does not allow takeout for fried catfish, though it is on the regular menu. There is no reasonable way to get the item. You cant order on line or in advance. I had to drive to the store, get seated, wait excessively, and was told I had to pack my own food for carryout.. Plus there were arguments between takeout employees and waitresses and noone understood the process. After 30 or 40 minutes someone finally packed the meal and punished me by packin... read more
Cracker Barrel double charged me on 06/06/2025 as I was paying for my pickup order for $25.51. They claimed the payment didn’t go through the first time on my debit card and had me to pay again. I immediately checked my mobile app and saw that it went through both times and the assistant manager came out and said one payment would drop off. I called my bank and they said no it would not drop off and both payments had posted. I sent an email to their corporate office, they said they would refund my payment in 3-5 days and I n... read more
Subject: Serious Incident at Wichita Location (Ridge Road) – Formal Complaint Dear Cracker Barrel Corporate Office, I'm writing to formally report a disturbing incident at one of your Wichita locations, where I experienced an aggressive and erratic outburst from an employee simply because I exercised my right to say "no." Their behavior was intimidating, hostile, and entirely unacceptable. If this has not already come to your attention via a police report, I want to be sure that Corporate is fully aware of the severity of th... read more
Absolutely the worst customer service, after speaking to Ashley the store manager in Alcoa TN, I made a grave, grave mistake. I've had spinal surgery and currently can't drive. I placed an order through **** ****. **** ****is NOT the problem, they delivered the food. The problem is with the restaurant. The person did not assemble the order correctly and checked off on the receipt as if the order was complete. That is not true. The CB chat persons are worthless they only wanted to give me a comp dinner. The store manager stat... read more
I went to visit the location that I frequent in Wilkes-Barre next to the *******. The manager or cashier named Cherokee was extremely rude. She allowed someone of a different race to skip me and completely ignored me when I said something. and instead of being apologetic about ignoring me and allowing another customer to get me, she told me oh well what do you want me to do and when I tried to get help from another cashier, she told them not to help me to help someone else and continue to try to make me wait. The only reason... read more
Difficulty returning items. Do not want to give your money back. Contacted company and received a ticket saying that someone would contact you about returns. Never followed through.
Frequently asked questions about Cracker Barrel Old Country Store
How is Cracker Barrel Old Country Store rated?
Cracker Barrel Old Country Store has a 4 star rating with 3,716 reviews.
When is Cracker Barrel Old Country Store open?
Cracker Barrel Old Country Store is closed now. It will open at 7:00 a.m.