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Cracker Barrel Old Country Store

4.0

About this business

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery. 

Location details

6659 Hwy 49, Hattiesburg, MS, 39401, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.03,702 reviews
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Mary K's profile image
Mary K 
7 months ago

Unable to get someone on the phone to address a concern about a gift card. Spoke with someone on online chat. They promised to have someone contact me over a week I have not heard from anyone. 

Patricia H's profile image
Patricia H 
9 months ago

POOR SERVICE FOR ONLINE ORDERS. I received email notification from Cracker Barrel that my online order was shipped to my correct home address in NY. When I checked the ***delivery confirmation for order, it stated that my order was shipped to an address in South Carolina! A SC address is not on my radar whatsoever as i have NO relatives in this state. How did this happen??? When I tried to contact them, it can be done only through a Chat with a computer who kept asking me over and over again whether it was an online order or... read more

Damion C's profile image
Damion C 
9 months ago

Waited over an hour to eat my food from my mobile order because they forgot my rolls and biscuits, then when returning home from that trip I noticed that they had left out more things that I ordered. Wouldn’t give me a refund, only wanted to replace the product that was lost. 

Montrez F's profile image
Montrez F 
11 months ago

I just left the Cracker Barrel in league city Texas and I am very disappointed. ALL the food was burnt. Pancakes, sausage, bacon, and ham. On top of that, the ham wasn’t the sugar cured ham that I asked for. I ordered my daughter the biscuit on the kids meal and it only came out with the sausage and eggs. Not even with a biscuit. The manager was very unprofessional as well. She didn’t even let me tell her the problem. She ASSUMED I was about to say the meat was undercooked… It was the complete opposite. Overcooked. 

janet O's profile image
janet O 
11 months ago

I have physical issues that make it difficult for me to stand for long periods of time and getting into a seated position and standing up. I arrived with my husband and asked for a table for 7. They had only one other couple at the restaurant at the time. The waitstaff walked menus over to the table. I followed and pulled out a chair, I was told she couldn't seat us until the entire party was there. I sat down and said, " It is difficult for me to stand and wait, (as if the cane I rely on wasn't enough for her to see that." ... read more

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Cindy C 
a year ago

I would love a contact number to so that I can deal with a Horrible experience 

Michelle H's profile image
Michelle H 
a year ago

My family experienced extremely bad service at one of the Cracker Barrel’s in Wisconsin. I wrote the headquarters in Lebanon, TN, four times hoping to receive an apology and explanation of why the service was so poor. Letters were written to them on April 1st, 23rd, May 29, and July 2nd, all in 2024. They have not acknowledged one letter. My family experienced a 40 minute wait at the table before our order was taken; it took another 50 minutes for the food to arrive. The food arrived in intermittent stages, some received the... read more

Daphne A's profile image
Daphne A 
a year ago

We received bad service at cracker Barrel on June 13, 2024. 

Donna S.'s profile image
Donna S. 
a year ago

I called and order fried chicken. The person who took the order kept having to ask someone questions. I said I wanted to order fried chicken. I also said I would pay extra for white meat instead of white and dark. She said to you want home style chicken. I said repeatedly regular fried chicken. I got home and was given fried boneless chicken not regular bone chicken. No biscuits. I called and ask to speak to manager. I explained that I wanted Fried chicken and I would pay extra for just white meat. He said I should have said... read more

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 3,702 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.