CreditAssociates

Janice H 

on BBB

a year ago

I received assistance from ******** and I am extremely happy with the service I received. She was very polite, very concerned, and very helpful. She took her time explaining everything to me, answered all my questions, and did not mind when she had to repeat things or explain things again. Great job ********! Thank you!! 

Cynthia K 

on BBB

a year ago

This was undoubtedly the best experience I have had to date. I was amazed when ******* answered the phone on the FIRST ring. This has never happened before! She was very patient, caring, knowledgeable of the problem I was having. She offered to help me complete a form by signing it online. She was extremely patient and appeared that she really cares for this old lady. I worked 30 years for the ********** of ***** Services. The work/mission of my employment and hers is basically the same. We are all here to help anyone who ne... read more

Denise M 

on BBB

a year ago

I was skeptical when I joined the program, but time flew by - and now Ive completed the program and saved a ton. They were able to reduce my bills significantly and helped raise my credit score. **************** is phenomenal - every time I had a question or inquiry, I was always met with representatives like **** who assisted with humor, ***** and professionalism. Dont hesitate to trust Credit Associates. 

SR H 

on BBB

a year ago

Great company to use to get debt under control! They are very helpful and understanding!! Got a question reach out someone will have an answer for you! Don't want a certain account on your settlement reach out they will fix it. Life really lifing that month reach out they will adjust and help you not starve that month! Can't wait to be in a more comfortable spot in life! 

Sandra J 

on BBB

a year ago

****** was excellent. Answered all my questions. Extremely professional and accommodating. Thank you very much 

Robyn M 

on BBB

a year ago

Wonderful wonderful customer service by *****. She gave me all the details I needed in order to make educated decisions about my account settlements and how I need to move forward regarding my financial goals. One thing I ask is just please have more of your employees be as motivated and as helpful as *****, so that people feel confident in your services and not like they are just out there in an abyss without any help and also sometimes phone calls do not go through so maybe hire some more staff; thank you so much. I agree ... read more

Felipe S 

on BBB

a year ago

Soy cliente de la seorita ***** ella ** muy prof**ional en todos los aspectos **toy muy sastifecho con su trabajo saludos 

Abbey W 

on BBB

a year ago

For the most part my experience has been great! Everyone I have spoken to have been extremely helpful when I call to see how my progress is. ******** has been wonderful and knows what shes doing! Credit associates understand what youre going through and really try to make you feel comfortable with where you are in life and that things happen. They were pretty fast at negotiating with my creditors (except Target- and thats on Target not playing nice in the sandbox). The only downfall is when I signed up I didnt realize how mu... read more

Audrey O 

on BBB

a year ago

This is one program I can speak positively about. Why because I have been through their program not once, but two times. Yes I know two times....but life happens you know. I'm just glad they were there again to help me get out of debt. I always choose 24 months and they just fly by. It's a really great program.