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Critter Control

3.8
  • Pest Control

About this business

Home ServicesPest Control

Location details

WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.8314 reviews
Laura B.'s profile image
Laura B. 
rating
6 years ago

What I find interesting is that no one ever checks with their home owners insurance about rodent damage repair and clean up. We had a bad smell coming through the floor vents and no heat in certain Aires's. Called someone to come out and look. He told us there was a dead raccoon, and all the insulation and shutting as well as some of the heating and cooling venting was pulled down. He suggested we talk with out home owners. We did, they called a company that came out, cleaned it out, repaired all the damage and it was over 1... read more

Tom K.'s profile image
Tom K. 
rating
6 years ago

Very reputable company in my experience. Mathew worked hard to catch our squirrels and when they discovered that they could not fully complete the contract do to the structure of our home they promptly discounted the job without my having to argue the point. The final amount was fair and I am satisfied. 

Shannon L.'s profile image
Shannon L. 
rating
7 years ago

I have been trying to get my home serviced due to some curious squirrels and field mice for two months. They were quick to come out and do the estimate but, I had nothing but trouble from that point forward. Every time you call or email you get absolutely nowhere. Also, their email and phone systems are not user-friendly; they have all kinds of different email addresses that they use and expect you to respond only to the obscure emails because they will not answer your question or help you over the phone. I would not recomme... read more

Sandra A.'s profile image
Sandra A. 
rating
7 years ago

DO NOT USE.......What a racket.......Very expensive.......they spent a half hour talking, and a half hour actual physical work, which entailed putting a trap on roof with 6 screws, and then removing it.......putting the ladder up took longer than the actual work on the roof.....this cost 650.00......Do yourself a favor, buy a 50.00 trap in home depot, and have someone you know remove it.......For 650.00, I could hire a contractor for a whole day....Never again....It is a company that takes advantage of your situation, and th... read more

Jennifer Y.'s profile image
Jennifer Y. 
rating
7 years ago

I think that if Critter Control was smart they should disable the email they send customers asking for reviews of their service. From my experience it doesn't seem that Customer Service is a priority for this company so it doesn't make sense to seek reviews. I was preparing my house to put it on the market when I noticed a dead animal smell coming from the basement crawl space. I had interior painting scheduled and after that would be completed, my house was going on the market. I didn't want the painters to have to inhale t... read more

Bill M.'s profile image
Bill M. 
rating
7 years ago

We had some birds find a hole in an eave and settle into our attic a couple weeks ago. I called on a Wednesday and Jacob was able to come over the very next day. He did a thorough sweep of the house and attic, made sure there wasn't a nest or signs of other rodents that sometimes follow birds (gross), and then patched up the hole in our roof. Pricing was fair but maybe a little more than we expected, but well worth the peace of mind to have experts check thing outs and inspect the whole house. 

Pat B.'s profile image
Pat B. 
rating
7 years ago

Have used Critter Control for years as we live in the woods and need regular bait station maintenance to keep mice away. They are timely, efficient and thorough! 

Laura S.'s profile image
Laura S. 
rating
7 years ago

Joe serviced our home and each time, he explained what the options were and how long it would take. He was personable, knowledgeable and very customer-oriented. 

Omkar V.'s profile image
Omkar V. 
rating
8 years ago

We do not recommend this company. The whole process has been very sloppy with lack of communication/coordination between the front desk, field technician, insurance agent and us the customers. They took $500 upfront for catching the raccoon, which they could not. They removed the traps and there was no communication on the next steps. The estimate on cleaning the crawl space was very expensive especially considering the poor quality of the work displayed. We suggest the front desk to have a training on how to interact with t... read more

Frequently asked questions about Critter Control

How is Critter Control rated?

Critter Control has a 3.8 star rating with 314 reviews. 

When is Critter Control open?

Critter Control is closed now. It will open tomorrow at 7:00 a.m.