Claimed

Crossroads of Erie

4.6

Addiction Medicine
Erie, PA

About this business

Healthcare Addiction Medicine

Location details

1611 Peach Street, Suite 315, Erie, PA, 16501, United States

Get directions

4.6496 reviews

Select a rating

DONALD M.

5 years ago

Since switching to the butler office my prescriptions are never at the pharmacy when they are suppose to be. I use to get text messages from Dr. Leimous that informed of when they are scent to the pharmacy. For 3 months I have not been able to refill my prescription on time and have switched pharmacist because I thought it was there fault. That did not fix the problem either.

Business response:

Thank you for providing your feedback and letting us know about this issue, Donald. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Scripts can take a longer time to process electronically on the weekends, so we can definitely try to schedule on a weekday if that is possible for you. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

AMY F.

5 years ago

The CVS on 26th street didnt have suboxin so I called crossroads back to switch pharmacys yesterday 8-8-2020. I called atleast 10X and the girls there were great but the dr. Left at noon and never responded to any of the emails messages or phone calls. I have been detoxing since I was there yesterday at 8:45am. No sleep all night and very sick! Thank god when I called today the dr. On call got my script called in and I'm having my daughter drive me to get it in about 10 min.

Business response:

Thank you for providing your feedback and letting us know about this issue, Amy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

JAIMEE P.

5 years ago

I was able to tell the doctor my experiences and not feel like I was being judged. Also, she had me explain what I was hoping to achieve by entering the program.

JASON P.

5 years ago

I made an appointment and when I got to the office,i couldn't be seen as my appointment was never put in the system.i live an hour away and they couldn't even see me for something that takes five minutes. Instead I was forced to reschedule my appointment.

Business response:

Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

JEFFREY D.

5 years ago

I had my script stolen twice from me by someone I thought was a friend and I told them that before I went to dr yesterday to get back on them and they refuse to help me so when they read about me on the evening news for overdose yall can thank yourselves

Business response:

Thank you for providing your feedback and letting us know about this issue, Jeffrey. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.