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Crossroads of Greensboro
- Addiction Medicine
- Greensboro, NC
About this business
Location details
2706 North Church Street, Greensboro, NC, 27405, United States
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Very friendly and kind staff I like that I’m dealing with people that have been through an addiction before because they tend to be able to serve you better and no more what you’re going through.
Business response:
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us.
It’s not for me.
Business response:
Thank you for providing your feedback and letting us know about this issue, Bryan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I’m constantly overcharged for my treatment, with my insurance. All staff seem incompetent when it comes to insurance benefits
Business response:
Thank you for reaching out Isaac. We apologize for the inconvenience, as sometimes the claims process takes time. We will forward this issue to the Billing Dept., Some one will reach out to you to ensure that this issue get resolved. You can also follow up on this inquiry by calling (800) 805-6989 or by speaking with your clinic's Supervisor.
For us people who aren’t Medicaid patients, the clinic is bleeding us dry financially. There’s NO assistance for us which isn’t right. My family only pays $800 a month which is more than my mo they living expenses. It was manageable before the global pandemic that has left my husband without work and me with minimal hours. You would think it wouldn’t cost over 5 grand a year for medication to help us stay sober. It’s just wrong.
Business response:
Thank you for providing your feedback and letting us know about this issue, Caroline. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The new app check in isn’t working, it’s going to cause wrecks people trying to check in while driving. The people that don’t have cell phones end up standing in line for a long time while people in the back of the line are getting called in. They don’t take my insurance and it is costing a lot of money.
Business response:
Thank you for providing your feedback and letting us know about this issue, Christopher. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I hate it anymore and how I’m being treated by Certain people. I’m dozing off because I want to be off methadone. And I feel like because of that or because of certain other reasons I’m being treated differently and it’s not right.
Business response:
Thank you for providing your feedback and letting us know about this issue, Angela. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
After numerous times of trying to get information 4 my insurance company to reimburse me nobody had the answer but yet you do billing I don't understand why I can't get the proper information my insurance company has contacted nobody calls them back things would be so much easier for me financially all I need is a little bit of help so I can get reimbursed.
Business response:
Thank you for contacting us, Paul. One of our billing specialists will reach out when available to assist with this concern. If you have any questions, you can reach Crossroads at (800)805-6989. Thank you!
I love everyone there. Any problems I have ever or am currently possibly having, is and are completely chalked up to my addictions and always the fault of my doing. I blame no one except myself. Anyway I have a request. People such as my sister who has her meds paid for by medicaid. So that is free to her. Medicaid is paid by mine and everyone else out there that pays tax’s. So in essence, I pay for my meds for the last three years because I pay cash and do not have Medicaid and I also pay for my sisters and everyone else’s ... read more
In The beginning was Rocky I was put through three counselors , because counselors kept choosing to leave to find better which I don’t blame them. Then I was told lies by others . I’ve been clean for two years and I wasn’t allowed any take-home’s which was a lie and I was treated as if I’m still on drugs I was tested once a week week but still proving that I’m not gonna mess up still treated badly then finally got a counselor that was the right fit for me and she helped me out and told the ones that lied I was Eligible for t... read more
Business response:
Thank you for your feedback, Angela. We appreciate you taking the time to share your experience with us. If you have any additional comments or questions, please reach out to our patient liaison at (864)448-0705. Thank you again for reaching out.
Frequently asked questions about Crossroads of Greensboro
How is Crossroads of Greensboro rated?
Crossroads of Greensboro has a 4.2 star rating with 260 reviews.
When is Crossroads of Greensboro open?
Crossroads of Greensboro is open now. It is open 24/7.