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Crossroads of New Castle

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

125 East North Street 123A Rear Entrance, 125 E North St #123A, New Castle, PA, 16101, United States

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4.8341 reviews
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Kathryn J.'s profile image
Kathryn J. 
2 years ago

Staff and doctor are wonderful. 

Business response:

Hi, Kathryn. Thank you for taking the time to rate us!  

KASEY L.'s profile image
KASEY L. 
2 years ago

Great experience, the care team really seems like they want to help and are very supportive. 

Business response:

Hi, Kasey. Thank you for taking the time to rate us!  

DENIS S.'s profile image
DENIS S. 
2 years ago

The staff is great, very helpful and straight to the point. A+ overall 

Business response:

Hi, Denis. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

SHERRI G.'s profile image
SHERRI G. 
2 years ago

I had a fantastic starting experience. Looking forward to this journey with Crossroads. 

Business response:

Hi, Sherri. Thank you for taking the time to rate us!  

TYHIR F.'s profile image
TYHIR F. 
2 years ago

It’s was my first time and It was great I like how the doctor explain everything to me and made sure I understand 

Business response:

Hi, Tyhir. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Deseree B.'s profile image
Deseree B. 
2 years ago

I love being a patient at crossroads! All of the staff are amazing, super friendly, helpful and knowledgeable, They treat me with respect and like family. They really do care. They remember conversations from my last appointment and ask about how everything is going and they remember when I tell them something and ask about it specifically. Having that many patients is hard to remember and know each one but the staff at Crossroads in New Castle really do. I enjoy every appointment I go to there and wouldn’t switch to a new p... read more

Business response:

Hi, Deseree. Thank you for taking the time to rate us!  

VINCENT W.'s profile image
VINCENT W. 
2 years ago

Customer service is always a plus friendly people always makes the experience pleasant keep up the good work only problem I’m gonna have is missing the staff here in New Castle I would recommend crossroads if I had a friend with an issue. 

Business response:

Hi, Vincent. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

ELENKA M.'s profile image
ELENKA M. 
2 years ago

U did ok that’s all I can say 

Business response:

Hi Elenka, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

LISA C.'s profile image
LISA C. 
2 years ago

It was easy to schedule and got in quick with virtual appointment 

Frequently asked questions about Crossroads of New Castle

How is Crossroads of New Castle rated?

Crossroads of New Castle has a 4.8 star rating with 341 reviews. 

When is Crossroads of New Castle open?

Crossroads of New Castle is open now. It is open 24/7.