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Crossroads of New Castle

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

125 East North Street 123A Rear Entrance, 125 E North St #123A, New Castle, PA, 16101, United States

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4.8341 reviews
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DANIEL Q.'s profile image
DANIEL Q. 
2 years ago

Great secretary Emily and manager Rhoda, excellent 

Business response:

Hi, Daniel. Thank you for taking the time to rate us!  

CORRIE Z.'s profile image
CORRIE Z. 
2 years ago

Awesome place to go! Absolutely love the nurse in the back! Sweetest lady ever 

Business response:

Hi, Corrie. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

TIFFANY F.'s profile image
TIFFANY F. 
2 years ago

Great I just came home and needed medication and they saw me the same day and help me not be sick til my appointment. So grateful <33 

Business response:

Hi, Tiffany. Thank you for taking the time to rate us!  

Christy B.'s profile image
Christy B. 
2 years ago

New Castle office is fantastic, especially Caitlyn! However, the lab tech mixed my drug screen with someone else’s. Thankfully the staff and doctors know I’ve been clean for years and can look back on all my negative screens but if I was new this could have really affected me negatively. Now I watch her label my screen and bag it. Everyone makes mistakes but you have to be extra careful when you’re dealing with people in recovery, especially those who are newly in recovery. 

Business response:

Hi Christy, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

JOSHUA H.'s profile image
JOSHUA H. 
2 years ago

Crossroads gets u in and out so quickly!! That’s so awesome when it’s a painless experience 

Business response:

Hi, Joshua. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

THEODORE F.'s profile image
THEODORE F. 
2 years ago

They are so friendly and helpful, and for those with anxiety like myself with new people and new areas the comfort I had even on my first visit was note worthy. 

Business response:

Hi, Theodore. Thank you for taking the time to rate us!  

STACY C.'s profile image
STACY C. 
2 years ago

The staff at the New Castle office go above and beyond!! I love the in person Dr Kathy and I think that Caitlyn C (i hope i’m spelling it right) is #1 in my book, from helping me get into rehab to checking up on me and when i got back home and got a job she helped schedule me so i didn’t have to miss work!! All the staff are kind and sweet and very helpful!!! I’m doing really well now and i believe this place and especially Caitlyn are some of my biggest factors! Well, besides not wanting that kind of life that i was living ... read more

Business response:

Hi, Stacy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Darece M.'s profile image
Darece M. 
2 years ago

Excellent and there so nice and helpful 

Business response:

Hi, Darece. Thank you for taking the time to rate us!  

DENNIS C.'s profile image
DENNIS C. 
2 years ago

I have always had a good experience and thank u for helping me get my life together. 

Frequently asked questions about Crossroads of New Castle

How is Crossroads of New Castle rated?

Crossroads of New Castle has a 4.8 star rating with 341 reviews. 

When is Crossroads of New Castle open?

Crossroads of New Castle is open now. It is open 24/7.