Crossroads of Toms River

Name: Crossroads of Toms River
Address: 751 Route 37 West, Toms River, NJ, 08755, US
Telephone: (800) 805-6989
Price range: $$
Rating: 4.8

4.8

★★

39 reviews

|Addiction Medicine|Toms River, NJ 08755

751 Route 37 West, Toms River, NJ 08755

(800) 805-6989

https://locations.crossroadstreatmentcenters.com/nj/toms-river/nj02/

Closed now

About

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.

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4.8

★★

39 reviews

5★34

4★3

3★2

2★0

1★0

Reviews(19)

Google Reviews(20)

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Recommended

Rose M. on Birdeye

★★

a month ago

The team of people working at Crossroads including every worker I met there during my transfer was absolutely helpful , comforting, and made the intake/transfer such an easy process and I felt cared for every moment I was there. I am so thankful for Crossroads and all the people that work at the Toms River location including the Doctor. Thank you so much.

Business Response:

Hi, Rose. Thank you for taking the time to rate us!

Benjamin L. on Birdeye

★★

3 months ago

Aside from having to sign off on something which marks me as a drug user (this being the result of not being able to pee in a cup), everyone was friendly and super helpful.

Business Response:

Hi, Benjamin. Thank you for taking the time to rate us!

Jahmier L. on Birdeye

★★

3 months ago

My counselor always speaks no matter what time I come in and what she has going on she always makes time to make sure that I’m ok and that I don’t need to talk and if I do literally drops what she is doing to listen to my complaints and it goes a long way the way the treatment is there.Compared to other facilities that I’ve been to this one is the best all because of Tara and also the first person you see when walking in Luke always has a smile and greets me in a way that doesn’t make me feel embarrassed for being there

Business Response:

Hi, Jahmier. Thank you for taking the time to rate us!

Frances O. on Birdeye

★★

3 months ago

I don’t like being on the medication, though I like that it’s changed my life for the better. If not for you guys, I don’t know where I would be. One thing that is discouraging is the replacement of so many directors. I opened up to one director, Omar, and he was/ is one of the best directors I’ve met. He cared about the client, we weren’t just a number to him. I absolutely love Ellen, our new director. I haven’t really opened up yet, but In time I’m sure I will. I just hate having to retell my story to so many, it brings me back to why I started and I’ve come too far and survived too much to relive those dark days. It makes me not want to get close or even want to risk trusting someone again. Though my counselor Tara, is THE BEST woman I’ve ever had the pleasure of working with. I’ve been with her for a few years and I probably wouldn’t be here today on this earth if it wasn’t for her. She’s talked me off the ledge quit a bit and doesn’t even know it. She made me believe in myself and my self worth when I thought I had no purpose living anymore. She understands, doesn’t sugar coat and gives suggestions! She is a true blessing and the very asset to the company

Business Response:

Hi Frances, thank you for submitting your review with us. We appreciate your feedback and are striving to provide the best care. If you would like to discuss this concern, you can contact our patient liaison by email on our website. Thank you again!

Sarah K. on Birdeye

★★

4 months ago

My experience there was far better than I ever experienced at any treatment center. Every single person there goes about and beyond to make me feel comfortable and safe. My councilor Tara has not only helped me get clean but also stay clean. She also taught me it’s more than getting clean it’s also about recovery and I’m recovering everyday I go. Even the little things like smashed I’m having a bad day and seeing Milo makes a huge difference he’s the most friendly loving dog I would absolutely call their mascot and instantly makes everyone there smile and so happy. Even the councilor Katie who isn’t my councilor has done an amazing amount to make sure I’m okay at the end of the day. I don’t write reviews but this place is outstanding. There’s not enough stars in space to say how well that place is ran and how caring they really are.

Business Response:

Hi, Sarah. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Elaine N. on Birdeye

★★

4 months ago

u guys r always A No 1

Business Response:

Hi, Elaine. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Nicole V. on Birdeye

★★

7 months ago

Everyone is so nice and understanding. Def recommend!

Business Response:

Hi, Nicole. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Franciesco S. on Birdeye

★★

7 months ago

You did an amazing job!!

Business Response:

Hi, Franciesco Senatore. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Frances O. on Birdeye

★★

8 months ago

I’ve always given you 5 stars. Today, my feelings of the center I attend, are different. I’ve watched 3 clinical directors come and go. The first one, incompetent and showed no compassion. The second OMAR, came in and changed the entire atmosphere. He showed compassion, loyalty, and respect to each and every one of us. We weren’t treated as a number, but as a human. There will never be another one like him. You bring in these workers and we get close to them and start trusting them and Thier taken away from us. I understand it’s the way corporate works, but it’s hard on us, as we don’t trust many as is. It’s a loss for us as well, not just CRT employees.

Business Response:

Thank you for providing your feedback and letting us know about this issue, Frances. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.