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Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom
Get directionsFirst impressions count! Everyone smiles. My 90-year-old friend was collected by senior Cumnor Hill House staff from an unsatisfactory respite care home. As we saw her being wheeled efficiently into the lively reception/bar area we heard the following conversation: "Would you prefer white or red?. Oh, Rose, I think." Happiness all round potential respite resident is now a permanent enthusiastic resident and much improved in health and spirits. THANK YOU ALL.
I only have good memories of the home. We were all made to feel like a part of the family. My mother was looked after so well, she was very happy and made lots of friends with the residents and staff. I would recommend this home to anyone. Any worries or questions are resolved quickly, professionally and most of all, in a friendly way.
Business response:
Thank you for your feedback.
My mother has been at Cumnor Hill House for 6 weeks and without exception, every member of staff has been extremely kind to her. They are always available to have a chat with her and nothing seems too much trouble. I am delighted with the care and compassion she receives.
Business response:
Thank you for your comments.
Very comfortable, friendly staff and nursing service were very good. Morning tea and breakfast service rather unreliable and slow. Patients with Dementia seemed to be around on every floor, which was somewhat upsetting for patients seeking rest and recuperation in a calm atmosphere. The spa and hairdressing facilities and staff were excellent in everyway.
An excellent care home which looks to provide facilities such as chauffeured cars out to bridge games, above and beyond the norm. This is an all inclusive venture that provides visitors with many of the amenities they would have received if they had visited residents in their own homes.
We were invited to join a birthday lunch by a friend staying at Cumnor Hill House for 4 weeks. The first thing we noticed was how well and relaxed they looked. He had nothing but praise for the care he was receiving. After a welcome drink at the bar we were taken to the 'Fine Dining' room where we were served a most delicious 3-course meal. Both the food and the lovely way we were looked after were exceptional. There were children in our party and the chef made them meals to order. During coffee in the adjoining lounge, a ho... read more
The impression of Cumnor Hill House formed after several visits are that it is extremely well run. All staff being attentive to the needs of residents and visitors alike the atmosphere is warm, friendly and very relaxed. All the staff work well together and there is a genuine feeling of harmony in the home.
Business response:
Thank you for taking the time to review our service. I will certainly pass on your very kind comments to the team. We hope you continue to visit and enjoy our facilities.
A wonderful caring home where everyone from the cleaners, to the handyman, to the management make you feel welcome, whether as a resident or family member. Cumnor Hill is clean, spacious and has all the facilities needed for exceptional care of its residents. Also, the food is great. My mum stayed here for 2 weeks and loved it, likening it to a 5* hotel. She made friends here both with the residents and staff. It is so nice to be able to attend social events at Cumnor Hill such as coffee mornings and special events as it ... read more
Business response:
Thank you for taking the time to review our service. It is an absolute pleasure having your mum stay and visit, and an added bonus having the family visit too. You are most welcome to continue to do so.
I came to visit my aunty who had been quite poorly. My first impression of the building was very good. The staff at reception were very friendly and accommodating. As soon as I saw my aunt she looked 20 years younger and was beaming with happiness. She told me about the testaments of service she was receiving and said although she was there for just 2 weeks was deciding whether to stay longer as she was so happy there. The gin and tonic at the bar was an added bonus for me!!
Business response:
On behalf the team, thank you for taking the time to review us. It was an absolute pleasure to have met and looked after your aunt. Although her stay has come to an end, please feel free to drop by anytime for a gin and tonic or two!
Cumnor Hill House Care Home has a 4.8 star rating with 185 reviews.
Cumnor Hill House Care Home is open now. It is open 24/7.