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Cumnor Hill House Care Home

4.8

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Location details

Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom

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4.8185 reviews
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Faye M's profile image
Faye M 
6 years ago

Mum has been living here since March. She has settled in well. It has been a huge relief to us to know that Mum is in such a lovely environment, fed well, has choices of things to do and trips out, and we know she is safe and secure. The staff are very caring and helpful. They are professional and responsible and we cannot thank them enough for their hard work and dedication. It is always difficult having to make decisions about how to best meet the needs of parents when they should no longer be left living on their own, but... read more

Business response:

Thank you for taking the time to provide the team with such lovely feedback. 

Melissa M's profile image
Melissa M 
7 years ago

My nan was a resident at Cumnor Hill, from June 2018-November 2018. This home is amazing, the people that work here are outstanding and the care they provide is also outstanding. We, as a family, were made to feel so welcome, they can’t do enough for the family or the residents, nothing is too much for them. Towards the end of her life my nan was treated with such dignity and respect we can’t thank them enough. 

Alison D's profile image
Alison D 
7 years ago

My husband is on the nursing floor. We are really impressed by the standard of care provided. I especially like that there are enough carers so that when my husband presses the red button someone comes immediately to help him. The carers are all well trained and friendly - some are exceptional. The nurses are terrific - one spent ages of her own time helping me complete some very lengthy Continual Care assessment forms; she really went above and beyond to help me. All the staff are very flexible and try and make things work ... read more

Business response:

Thank you for taking the time to provide this feedback. 

Jon F's profile image
Jon F 
7 years ago

I have been highly impressed with the care my mum has received here. The staff are extremely professional, well trained and very helpful and compassionate. My mum settled in very quickly and made friends with other residents. She joined in with lots of activities and is also more alert and mobile than when she arrived. Cannot fault the care. 

Business response:

Thank you for providing this feedback for the team. 

A L's profile image
A L 
7 years ago

So many activities and an atmosphere of care and respect in all areas of Cumnor. The service is excellent - food and drink very high quality. 

Business response:

Thank you for taking the time to provide the home and teams with such positive feedback. 

Coral P's profile image
Coral P 
7 years ago

Cumnor Hill House is an exceptional care home. My mother is enjoying a new lease of life since moving in 5 weeks ago. She has rekindled making friends and eating extremely well. The staff are so caring and nothing is too much trouble and any issues are dealt with swiftly and with a smile. All the residents are loved, cared for and treated with dignity and respect. Family and friends are made very welcome and I can recommend the delicious meals and cappuccinos. Panoramic views of the gardens and woods beyond from all main rec... read more

Business response:

Thank you for taking the time to provide the team with such lovely feedback, it is appreciated. 

Lorraine E's profile image
Lorraine E 
7 years ago

Cumnor Hill surpasses its mission statement of 'exceptional luxury living' by delivering a high standard of 'hotel style living' underpinned by a competent, caring, compassionate and professional nursing/care team. My 87-year-old mother has spent a period of 'respite care' at Cumnor Hill and the improvement in her health/wellbeing while there was noticeable. As a retired nurse, Cumnor Hill to me is a 'model' for good care of the most vulnerable people in our society. My heartfelt thanks to the Cumnor Hill team, you are inspi... read more

Business response:

Thank you for the fantastic feedback, this is very much appreciated by the team. Kind regards. 

Diane S's profile image
Diane S 
7 years ago

I can honestly say that I have never been in a nicer care home. The staff are very friendly and efficient and the facilities are excellent. Would highly recommend Cumnor Hill House to anyone. 

Business response:

Thank you for such kind comments I will ensure the team receive this fantastic feedback. 

Rod S's profile image
Rod S 
7 years ago

1st visit; warm welcome; excellent hospitality. Happy residents. A care home for the future. 

Business response:

Thank you very much for taking the time to provide the team with such positive feedback. Kind Regards 

Frequently asked questions about Cumnor Hill House Care Home

How is Cumnor Hill House Care Home rated?

Cumnor Hill House Care Home has a 4.8 star rating with 185 reviews. 

When is Cumnor Hill House Care Home open?

Cumnor Hill House Care Home is open now. It is open 24/7.