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Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom
Get directionsI cannot thank the staff enough for the expert care, kindness and good cheer they show my mother. It is such a relief to know she is so safe and well looked after in such beautiful surroundings. My mother says 'the staff are very nice', with a beaming smile, which is great to hear. Thank you all at Cumnor Hill for doing such a brilliant job.
Business response:
Thank you for your kind comments, it is very much appreciated.
It's a very difficult decision to put a relative in a care home but this transition was made much smoother by the sympathetic and caring staff at CHH. The atmosphere is more akin to a 5-star hotel and nothing seems to be too much trouble. Everyone is very friendly and my mother has settled in well in lovely, well-maintained surroundings. Well done everyone for making CHH such a nice place to be!
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Thank you for your comments it is very much appreciated.
Like a hotel. Well looked after. Staff drop what they are doing to attend the needs of their residents. Good presentation, good standard uniform for staff. Clean entrance. Good and important size garden.
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All the staff were a support. Nothing was too much trouble. I have been impressed by the caring attitude of all staff. There was not one word of dissension. Everything was really perfect. Well done.
Business response:
Thank you for providing this feedback to the team, it is really nice to receive such comments.
Since I have been here I have enjoyed it here very much. Everyone has made me very welcome and also it is lovely being on the team. A very big thank you to all. We had a very good barbecue. I enjoyed it very much sitting with the directors.
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Thank you for taking the time to provide this lovely feedback.
Wonderful. Everything was lovely. Lovely food and care for residents. Everywhere was lovely and clean. Staff were helpful and great.
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Thank you for taking the time to provide the home with such lovely feedback.
I would like to thank everyone for their loving care and professionalism. I know that Dad was so grateful to be in such a great care home. Dad lived at the home for over 2 years and constantly said how lucky he was to have landed in such a lovely place. Extra special thanks go to the staff, all of whom went out of their way to provide care and comfort to myself and Dad in his final days. Cumnor Hill House is an exceptional place.
Business response:
Thank you for taking the time to complete this feedback for the team, I will pass this on as it is very much appreciated.
Mum has been living here since March. She has settled in well. It has been a huge relief to us to know that Mum is in such a lovely environment, fed well, has choices of things to do and trips out, and we know she is safe and secure. The staff are very caring and helpful. They are professional and responsible and we cannot thank them enough for their hard work and dedication. It is always difficult having to make decisions about how to best meet the needs of parents when they should no longer be left living on their own, but... read more
Business response:
Thank you for taking the time to provide the team with such lovely feedback.
My nan was a resident at Cumnor Hill, from June 2018-November 2018. This home is amazing, the people that work here are outstanding and the care they provide is also outstanding. We, as a family, were made to feel so welcome, they can’t do enough for the family or the residents, nothing is too much for them. Towards the end of her life my nan was treated with such dignity and respect we can’t thank them enough.
Cumnor Hill House Care Home has a 4.8 star rating with 194 reviews.
Cumnor Hill House Care Home is open now. It is open 24/7.