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3931 E Paradise Falls Dr, #103, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If it was possible to give a ZERO star review, DaBella would be the first company in my 60+ years as a homeowner where I would give such a review. Four distinct appointments related to roof repair or replacement were scheduled. All four were skipped with no contact or cancellation notice received from the DaBella agent. DO NOT WASTE your time with this (non)service provider.
Business response:
We appreciate you taking the time to let us know about your experience, as it certainly doesn’t align with the standards we strive to uphold. Connecting with homeowners is important to us, and we’d like to understand more about the issues you encountered. Please reach out to us directly at (855) 322-3552, option 1. We’re here to listen and work toward a resolution that meets your expectations.
I told them REPEATEDLY that I wanted an estimate and that I DID NOT want a dog and pony show. Nope, right into the show they go. I stopped them three times, telling them they could give me the estimate, or they could leave. Nope again, right back into the dog and pony show, so I had them leave. They have lost any kind of sale of anything to me and, should they walk up my driveway again, I WILL be calling 911. I would give them a ZERO or a NEGATIVE rating if I could. BEWARE!!!!!!!!!!!!!!!!!
Business response:
We appreciate you taking the time to share your thoughts. It’s important to us that our customers feel heard and respected throughout the process. We welcome any further feedback you may have, as it helps us improve our services and customer interactions.
This company is a no go. I needed an estimate but couldn't be at the house for the appointment, my brother was there. They insisted I need to be there to sign the contract but I told them I wasn't signing anything. I usually get 3 to 5 estimates and then I compare and decide. It was too hard for the person to understand that concept. I always get estimates by email or paper right away from companies. The employee told me that that's not how they work, and I told them that they were not for me then.
Business response:
Thank you for sharing your experience. We understand the importance of receiving estimates in a manner that suits your needs and appreciate your feedback on our process. If you have any further suggestions or require assistance in the future, please feel free to reach out at (855)322-3552 option1. We value your input and are dedicated to making necessary improvements.
This company doesn't pay their employees correctly. They short you hours you work and then tell you to go through the proper channels, and when you do that, they still don't pay you. But when you get upset they say they will fix it but only if you come today. I would not recommend to use a shady company that doesn't even pay their employees for the hours worked. I would recommend a company that has integrity and fairly compensates their employees. Please use another company that values thier employees.
Business response:
We are concerned to hear about your experience with our company. Please contact us at (520) 900-8943 so we can address this issue immediately. Thank you for bringing this to our attention.
Dontai Lewis, Arrived on time as expected. He was polite and explained the company and windows thoroughly.
Business response:
Thank you for sharing the experience you had with our team members. We appreciate your time and look forward to working with you in the future.
DaBella has a 4.6 star rating with 549 reviews.
DaBella is closed now. It will open at 7:00 a.m.