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DaBella
- Contractors
- Tucson, AZ
About this business
Location details
3931 E Paradise Falls Dr, #103, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
He is very professional and well informative. He provides me all the best options to determine what is best for my budget. Thanks for your courtesy and professionalism.
Business response:
Hi Dan, Thank you for highlighting our team members' efforts. We are pleased to know he was able to present options that best fit your household's needs. Your feedback is very valuable to us, and we look forward to working with you in the future.
Dontai Lewis gave a fantastic, informative presentation on a great product. I can't thank him enough.
Business response:
Hi Ray, Thank you so much for sharing your positive feedback!
I don't like the 4 hour hard sell to sign a contract with numerous hard sell incentives. Just like a car salesman or encyclopedia sales person. Even after saying NO‼, I'm still getting calls on recorded lines to complete the contract by phone. After blocking one phone number, they've called on a Sunday morning with another number! Anyone giving a hard sell always makes me SUSPICIOUS. Sorry..... Been there, done that. This Senior has learned.
Business response:
We appreciate you taking the time to share your thoughts. At DaBella, our mission is We Lead. We Care. We Grow., and that means ensuring homeowners have all the information they need to make the best decision for their home. Our process is designed to be thorough so we can clearly explain the benefits, quality, and long-term value of the products we offer, never to create pressure. We understand that every homeowner’s communication preferences are different, and we make every effort to respect those wishes once they’re shar... read more
Stay away! They call over and over again and they use sham callers who change their numbers to keep calling! They are a complete scam! Awful, shameful company! Just look at all the bad reviews! Stay away! They go door to door uninvited to get leads saying their company will be in your area. When you tell them no! They keep talking trying to get in!
Business response:
Thank you for taking the time to share your feedback. While we’re unable to locate an account under your name, we’d be happy to speak with you directly to address your concerns and ensure your number is added to our Do Not Contact list. Please give us a call at 855-322-3552 (select option 1) so we can take care of that promptly. Regarding the individuals who may have visited your home, they are appointment setters, not salespeople. Their role is simply to provide information, ask basic questions such as availability and who... read more
Absolutely TERRIBLE sales team. I told the initial contact (who came to my home and stated people would be in my area) I was not going to be available at all the next day, and asked him to make a note, but made an appointment for the following day. The next day I had one million confirmation calls and texts. The last question I answered the evening prior to the initial appointment was (paraphrasing) what would make you miss this appointment. I said "one more call to confirm the appointment I have already confirmed 3 times. I... read more
Business response:
Thank you for your transparent review, Julia. We’re sorry to hear about your dissatisfaction and would like to understand the situation better to improve our service. Please call us at (855) 322-3552, option 1, so we may work to find a satisfactory resolution.
Well, apparently, DaBella found a way to delete my review from a couple of months ago. If 0 or less was an option, they would surely deserve it. This company promises all kinds of things to get you to sign on with them for home improvement projects then does not follow through. Our 1-day shower install took almost 3 weeks. This was not due to the local contractor. Totally on DaBella because they did not send the right materials and devices as promised. This was after a good number of threats from them that if we weren't read... read more
Horrible horrible company. I would not use them if they were the only company in AZ. I literally had to call the police to get them out of my house after 1.5 hours!
Business response:
We're deeply concerned to hear about your experience with our company. At DaBella, we genuinely care for families and their homes, and we're committed to providing exceptional service. Your feedback is incredibly valuable to us, and we take it very seriously. We'd appreciate the opportunity to address your concerns personally with our customer service team at 855-322-3552 (Option 1). Thank you for bringing this to our attention. We're eager to turn this experience around and demonstrate the level of care and professionalism ... read more
Robert was amazing he was very informative and clear when explaining their product and processes. Very satisfied with his services.
Business response:
Huge props to Robert for absolutely crushing it during your consultation! We're stoked that he could break down our products and processes in a way that made total sense to you. At DaBella, we're all about clear communication and making sure you feel 100% confident in your home improvement journey. It's awesome to hear that Robert delivered exactly what you needed. Thanks for trusting us with your project and for the incredible feedback. We can't wait to continue supporting you!
If it was possible to give a ZERO star review, DaBella would be the first company in my 60+ years as a homeowner where I would give such a review. Four distinct appointments related to roof repair or replacement were scheduled. All four were skipped with no contact or cancellation notice received from the DaBella agent. DO NOT WASTE your time with this (non)service provider.
Business response:
We appreciate you taking the time to let us know about your experience, as it certainly doesn’t align with the standards we strive to uphold. Connecting with homeowners is important to us, and we’d like to understand more about the issues you encountered. Please reach out to us directly at (855) 322-3552, option 1. We’re here to listen and work toward a resolution that meets your expectations.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 421 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.