Claimed

DaBella

4.6

Contractors
Tucson, AZ

About this business

Contractors

Location details

3931 E Paradise Falls Dr, #103, Tucson, AZ, 85712, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

4.6408 reviews

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Jean W.

2 months ago

I don't like the 4 hour hard sell to sign a contract with numerous hard sell incentives. Just like a car salesman or encyclopedia sales person. Even after saying NO‼, I'm still getting calls on recorded lines to complete the contract by phone. After blocking one phone number, they've called on a Sunday morning with another number! Anyone giving a hard sell always makes me SUSPICIOUS. Sorry..... Been there, done that. This Senior has learned.

Business response:

We appreciate you taking the time to share your thoughts. At DaBella, our mission is We Lead. We Care. We Grow., and that means ensuring homeowners have all the information they need to make the best decision for their home. Our process is designed to be thorough so we can clearly explain the benefits, quality, and long-term value of the products we offer, never to create pressure. We understand that every homeowner’s communication preferences are different, and we make every effort to respect those wishes once they’re shar... read more

Cheryl M.

3 months ago

Stay away! They call over and over again and they use sham callers who change their numbers to keep calling! They are a complete scam! Awful, shameful company! Just look at all the bad reviews! Stay away! They go door to door uninvited to get leads saying their company will be in your area. When you tell them no! They keep talking trying to get in!

Business response:

Thank you for taking the time to share your feedback. While we’re unable to locate an account under your name, we’d be happy to speak with you directly to address your concerns and ensure your number is added to our Do Not Contact list. Please give us a call at 855-322-3552 (select option 1) so we can take care of that promptly. Regarding the individuals who may have visited your home, they are appointment setters, not salespeople. Their role is simply to provide information, ask basic questions such as availability and who... read more

Julia S.

5 months ago

Absolutely TERRIBLE sales team. I told the initial contact (who came to my home and stated people would be in my area) I was not going to be available at all the next day, and asked him to make a note, but made an appointment for the following day. The next day I had one million confirmation calls and texts. The last question I answered the evening prior to the initial appointment was (paraphrasing) what would make you miss this appointment. I said "one more call to confirm the appointment I have already confirmed 3 times. I... read more

Business response:

Thank you for your transparent review, Julia. We’re sorry to hear about your dissatisfaction and would like to understand the situation better to improve our service. Please call us at (855) 322-3552, option 1, so we may work to find a satisfactory resolution.

Ej E.

8 months ago

Well, apparently, DaBella found a way to delete my review from a couple of months ago. If 0 or less was an option, they would surely deserve it. This company promises all kinds of things to get you to sign on with them for home improvement projects then does not follow through. Our 1-day shower install took almost 3 weeks. This was not due to the local contractor. Totally on DaBella because they did not send the right materials and devices as promised. This was after a good number of threats from them that if we weren't read... read more

Nikki J.

8 months ago

Horrible horrible company. I would not use them if they were the only company in AZ. I literally had to call the police to get them out of my house after 1.5 hours!

Business response:

We're deeply concerned to hear about your experience with our company. At DaBella, we genuinely care for families and their homes, and we're committed to providing exceptional service. Your feedback is incredibly valuable to us, and we take it very seriously. We'd appreciate the opportunity to address your concerns personally with our customer service team at 855-322-3552 (Option 1). Thank you for bringing this to our attention. We're eager to turn this experience around and demonstrate the level of care and professionalism ... read more

Melissa G.

9 months ago

Robert was amazing he was very informative and clear when explaining their product and processes. Very satisfied with his services.

Business response:

Huge props to Robert for absolutely crushing it during your consultation! We're stoked that he could break down our products and processes in a way that made total sense to you. At DaBella, we're all about clear communication and making sure you feel 100% confident in your home improvement journey. It's awesome to hear that Robert delivered exactly what you needed. Thanks for trusting us with your project and for the incredible feedback. We can't wait to continue supporting you!

Jeffrey L.

11 months ago

If it was possible to give a ZERO star review, DaBella would be the first company in my 60+ years as a homeowner where I would give such a review. Four distinct appointments related to roof repair or replacement were scheduled. All four were skipped with no contact or cancellation notice received from the DaBella agent. DO NOT WASTE your time with this (non)service provider.

Business response:

We appreciate you taking the time to let us know about your experience, as it certainly doesn’t align with the standards we strive to uphold. Connecting with homeowners is important to us, and we’d like to understand more about the issues you encountered. Please reach out to us directly at (855) 322-3552, option 1. We’re here to listen and work toward a resolution that meets your expectations.

Hal H.

a year ago

I told them REPEATEDLY that I wanted an estimate and that I DID NOT want a dog and pony show. Nope, right into the show they go. I stopped them three times, telling them they could give me the estimate, or they could leave. Nope again, right back into the dog and pony show, so I had them leave. They have lost any kind of sale of anything to me and, should they walk up my driveway again, I WILL be calling 911. I would give them a ZERO or a NEGATIVE rating if I could. BEWARE!!!!!!!!!!!!!!!!!

Business response:

We appreciate you taking the time to share your thoughts. It’s important to us that our customers feel heard and respected throughout the process. We welcome any further feedback you may have, as it helps us improve our services and customer interactions.

Santa L.

a year ago

This company is a no go. I needed an estimate but couldn't be at the house for the appointment, my brother was there. They insisted I need to be there to sign the contract but I told them I wasn't signing anything. I usually get 3 to 5 estimates and then I compare and decide. It was too hard for the person to understand that concept. I always get estimates by email or paper right away from companies. The employee told me that that's not how they work, and I told them that they were not for me then.

Business response:

Thank you for sharing your experience. We understand the importance of receiving estimates in a manner that suits your needs and appreciate your feedback on our process. If you have any further suggestions or require assistance in the future, please feel free to reach out at (855)322-3552 option1. We value your input and are dedicated to making necessary improvements.