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DaBella
- Contractors
- Tucson, AZ
About this business
Location details
3931 E Paradise Falls Dr, #103, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After talking to Scott and Octavio for about 3 hours, we came to an Agreement about getting 9 windows installed and are more than happy to get them installed. they are both great and recommend working with!
Business response:
Thank you for sharing your positive experience with Scott and Octavio at DaBella. We look forward to installing your new windows!
Dontai Lewis gave a fantastic, informative presentation on a great product. I can't thank him enough.
Business response:
Hi Ray, Thank you so much for sharing your positive feedback!
A random salesman for DaBella knocked on my door and asked if I wanted someone to come out and give a free quote for new windows in my house. I said "sure" and made an appointment for today, which I was told would be 60-90 minutes. As soon as the salesman arrived at my house very eager to sell me windows, I told them I will not be signing anything or buying anything today as I can't afford it. I was literally just looking for a free quote like I was told I'd get. The 60-90 minute appointment turned into an over 3 hour appoin... read more
Business response:
Chris, We take feedback like this very seriously as we value the experience of each of our homeowners. We are currently investigating this matter to ensure any deviations from our standard procedures are addressed promptly. If you have any questions, our Customer Service team is available at 1-855-322-3552, option 1.
They tried to sell me 10 windows for $45,000. After offering me multiple options, they tried to sell me 5 windows for $17,000 with a monthly payment of $170 for 15 years. An absolute bad joke. They are predators.
Business response:
Hello Sonia. We’re disappointed to hear that your experience didn’t meet your expectations. We aim to provide top-notch service, and your feedback helps us improve. We'd love the opportunity to better understand what went wrong, so we may ensure we remain consistent in the quality of service we provide. Don't hesitate contact us at (855) 322-3552 and select option 1 to discuss how we may better serve. Looking forward to connecting with you!
I had them come and inspect our roof and windows to get an idea of what needed to be done to our home when we are able to do. I was told that there would be no pressure to purchase anything at all. That was a joke. They spent about 30-45 looking at the roof and windows. And the rest of the time trying to sell me products and telling me not to look up the company online or get other opinions. Then spent a little over 3 hours aggressively trying to sell me products. They immediately said that my home should be condemned becaus... read more
Business response:
Thank you for your transparent review, Christine. We’re sorry to hear about your dissatisfaction and would like to understand the situation better to improve our service. Please call us at (855) 322-3552, option 1, so we may work to find a satisfactory resolution.
The cute young canvasser charmed me into an appointment for an inspection and stupidly I agreed. Promptly they showed up at my home and the high pitch sales tactic started. Near 5 hours later the "closer" digs in with a "I need a 49,000. roof "and new windows. Not at all why I had them come to my place. When I had enough of this they were reluctant to leave but did and in the process threatened to report my home as uninhabitable. PLEASE BEWARE.
Business response:
Hello Diane . We regret that your experience wasn’t what you hoped for. Our goal is to deliver top-quality service, and we hate to hear that we fell short of your expectations. Please contact our Customer Service team at (855) 322-3552, option 1, so we may discuss this further to address your concerns.
I don't like the 4 hour hard sell to sign a contract with numerous hard sell incentives. Just like a car salesman or encyclopedia sales person. Even after saying NO‼, I'm still getting calls on recorded lines to complete the contract by phone. After blocking one phone number, they've called on a Sunday morning with another number! Anyone giving a hard sell always makes me SUSPICIOUS. Sorry..... Been there, done that. This Senior has learned.
Business response:
We appreciate you taking the time to share your thoughts. At DaBella, our mission is We Lead. We Care. We Grow., and that means ensuring homeowners have all the information they need to make the best decision for their home. Our process is designed to be thorough so we can clearly explain the benefits, quality, and long-term value of the products we offer, never to create pressure. We understand that every homeowner’s communication preferences are different, and we make every effort to respect those wishes once they’re shar... read more
Stay away! They call over and over again and they use sham callers who change their numbers to keep calling! They are a complete scam! Awful, shameful company! Just look at all the bad reviews! Stay away! They go door to door uninvited to get leads saying their company will be in your area. When you tell them no! They keep talking trying to get in!
Business response:
Thank you for taking the time to share your feedback. While we’re unable to locate an account under your name, we’d be happy to speak with you directly to address your concerns and ensure your number is added to our Do Not Contact list. Please give us a call at 855-322-3552 (select option 1) so we can take care of that promptly. Regarding the individuals who may have visited your home, they are appointment setters, not salespeople. Their role is simply to provide information, ask basic questions such as availability and who... read more
Absolutely TERRIBLE sales team. I told the initial contact (who came to my home and stated people would be in my area) I was not going to be available at all the next day, and asked him to make a note, but made an appointment for the following day. The next day I had one million confirmation calls and texts. The last question I answered the evening prior to the initial appointment was (paraphrasing) what would make you miss this appointment. I said "one more call to confirm the appointment I have already confirmed 3 times. I... read more
Business response:
Thank you for your transparent review, Julia. We’re sorry to hear about your dissatisfaction and would like to understand the situation better to improve our service. Please call us at (855) 322-3552, option 1, so we may work to find a satisfactory resolution.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 567 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.