DaBella

4.3

Contractors
Phoenix, AZ

About this business

Contractors

Location details

7330 North 16th street, #A200, Phoenix, AZ, 85020, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

4.31,261 reviews

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Matt Pittam

Recommended

7 years ago

Ryan Moore is an inspiration. He has a dedication to provide the best quality product to his customers. Anyone who gets an opportunity to work with him and his amazing staff,should feel privileged to join the Dabella family!!!

Biarbe Jessica

6 months ago

Worst experience I have had. ABSOLUTELY do not recommend. I’m sorry I ever decided to trust this company with my business 👎👎👎👎👎

Business response:

We appreciate you taking the time to leave a review Biarbe. We understand this experience didn’t align with what you were hoping for. At DaBella, we strive to lead with integrity, care deeply about each homeowner’s experience, and grow from all feedback. If you're open to a conversation, please contact us at (855) 322-3552, option 1 so we can better understand what happened and explore how we might assist moving forward.

Doug Heimbigner

9 months ago

We had a tech come in and give us a price on a least expensive shower remodel. His quote was $14,600 +/-. When we told him it was WAY too much and asked him to leave - HE WOULD NOT We had to call 911 and threaten him with with removal from our home by the Sheriff's dept to get him to leave. He was on the phone with his boss and his boss didn't want him to leave. Don't even consider these shisters to do work for you. There is NO way a shower remodel should cost this much unless it is GOLD

Business response:

Hello Doug . Thank you for bringing this to our attention. We’re genuinely saddened to hear your experience was anything less than positive and we truly appreciate you taking the time to share your perspective. At DaBella, we deeply care about the families we serve and their sense of safety, comfort, and trust throughout any interaction with our team. Our intention is never to make anyone feel pressured or uneasy in their own home. We are committed to providing a respectful and professional experience at every step, and fee... read more

Jasper Richardson

a year ago

Do NOT hire them for your shower. Not only did they take longer than advertised, but they did a poor job and had to come back more than once. The last time they next came back and gave empty promises. I had mold on my house and so a full demo of the shower had to take place. The bathroom is now completely empty and I need a shower. Here comes dabella telling me excellent things. Shout out to the sales person who really convinced me. My partner and I hired them. Now remember there is nothing there. No shower or bath. Just ... read more

Business response:

We are concerned to hear about the challenges you've encountered during your project, and we apologize for any frustration or inconvenience caused. Please know that we take your feedback seriously. We have escalated this situation to address these issues internally. If you need immediate assistance, please don't hesitate to contact us 855-322-3552 select option 1.

Rick Gregory

a year ago

New roof always leaked. Leaks around cooling units and around ventilation slits. Ruined interior ceiling. They are refusing to fix anything.

Dave N Judy Newton

2 years ago

Avoid DaBella like it's COVID. They apparently somehow removed the negative reveiw I left last November. They did 3 projects, Shower, Windows & a door, and Siding. Problems with all of them. The siding was last, but was left unfinished. They have been promising to finish it now for more than 3 months. After my last reveiw they called me and scheduled to work on the problems with the shower, and have someone look at the siding again. They asked me to take down the reveiw, and I told them when the work was completed I would re... read more

Business response:

Thank you for bringing your concerns to our attention. I need more information to be able to further assist. Please reach out to our service team at 855-322-3552 opt 1. We look forward to connecting with you.

David Rgt

2 years ago

Avoid this company. Overpriced and no customer service at all. I did the roof last year and I have some damages on it .. almost two months that i contact the customer service every week with promises they'll do something but nothing happens. Before that I did the mistake to trust them and signed a window project, they cancelled themselves after 2months because they couldn't do certain windows .. they will push to make you sign a contract right away they can't respect it. They will give you a fee if you want to cancel but if ... read more

Business response:

Hello David, as expressed in previous comment the local office is working to addressing your concerns. If the account holder has questions or additional concerns, please have them reach out to our service team at 855-322-3552 opt 1.

Jeff Dolfini

2 years ago

DeBella lies to it's potential customers. It refused to refund monies charged after the contract was cancelled. They are not a company you can trust. Avoid them at all coasts.

Business response:

Thank you for bringing your concerns to our attention. A member of our team will be reaching out to you. We look forward to connecting with you.

Dennis Kennis

Recommended

2 years ago

Mike and Javier, did a great job at explaining his service and we did business on a new roof! Call Mike if you need anything 908-954-8866

Business response:

Howdy Dennis, Thank you for taking the time to leave us a review about our exceptional service. It's great to hear that Mike and Javier were able to deliver a great customer experience and meet your expectations. We appreciate your recommendation and if you need anything in the future, don't hesitate to give us a call!