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DaBella
- Contractors
- Reno, NV
About this business
Location details
1000 Sandhill Road, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedDannyn spent tons of time working with me on assessing my roofing and windows. Super appreciative of all the time and the low pressure sale. And the recommendations on cost savings!!
RecommendedAiron was great, super knowledgeable, explained everything to us and answered every question we had. Great customer service and great products.
Business response:
We appreciate the support and recommendation Jon! We are so glad you had such a good experience with us at DaBella 🦋
RecommendedDannyn and Katie witzig came to do an estimate for our windows. They were very pleasant, knowledgeable and professional.
RecommendedAiron and Ethan did an excellent job of presenting the roofing system. They answered all my questions. The roofers showed up punctually each day and worked hard and cleaned up thoroughly each day. It would have been nice to know they were coming before they just showed up. The scheduler touched base in a phone call but never gave us an actual start date. Roof passed inspection with flying colors. Not to mention the 50 year warranty.
RecommendedHonestly we had a good experience with dabella team and now we can say we are really happy with the results...
This company makes their employees going door to door work till 7pm. If there is a sign that says do not knock or ring the door bell you shouldn't! They don't keep track of how many times they go to the same house or they don't care. Multiple times 5-6:30p employees have come to my house interrupting dinner. Additionally, if you call the company around that same time they are already closed. Absolutely ridiculous! The only reason I'm leaving a review is because this same behavior is happening multiple times and I am tired of... read more
Business response:
We regret any negative experience you encountered and appreciate you for sharing it with us, Teal. We’re committed to delivering the best service possible, and we’d love to hear more. Please reach out to us at (855) 322-3552, option 1. We look forward to addressing your concerns directly!
Sales representatives are rude and childish!! They don’t know that the word solicitation means then argue with you and say they are not selling anything!! They were throwing rocks at the vehicle that dropped them off and also hanging out the window off the side while driving down my private road. Is not a good look and I don’t want punks like that coming near my home.
Business response:
We are concerned to hear about this experience with our sales representatives. The behavior you described does not reflect our values of treating families and their homes with respect. We apologize for the unprofessional conduct and understand your frustration with representatives who were argumentative and displayed inappropriate behavior on your property. We have multiple safeguards in place to ensure every homeowner is treated with respect and clarity. The actions you witnessed are unacceptable and do not represent the s... read more
doesn't recommend DaBella (Redding, CA). 3h · We had a DaBella salesperson out to give us an estimate on replacing the tub to a shower and they kept trying to pressure us into taking out a loan for over a half an hour for the project, and I kept saying NO I will deal with the bank myself on that. Then the kid wanted to argue with me about another estimate that I received earlier that day and kept saying that it was Fake and trying to tell me that it did not include everything that he had on his estimate, which it did becau... read more
Was told my quote would change if I did not sign the day they came out. When I cancelled I got very mixed messages about if I can cancel and then I was charged the down payment after being told it was cancelled. Had to dispute payment with my bank and get a new bank card. Communication 0/5 stars. Still no confirmation this was truly cancelled. Was told not to get additional quotes and how bad the other companies were that I was getting quotes from. Will never do business with this company in the future.
Business response:
It's regrettable to hear about your experience, Meagan. We take your feedback seriously. We are addressing your concerns internally. If you need immediate assistance, contact us at 855-322-3552 and select option 1. Thank you for sharing your concerns.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,721 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.