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DaBella
- Contractors
- Reno, NV
About this business
Location details
1000 Sandhill Road, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You should not be selective on your reviews! You’re not a five star company! I hope people check other places than just Facebook
Business response:
Thank you for your transparent review, Melissa. We’re sorry to hear about your dissatisfaction and would like to understand the situation better to improve our service. Please call us at (855) 322-3552, option 1, so we may work to find a satisfactory resolution.
This company makes their employees going door to door work till 7pm. If there is a sign that says do not knock or ring the door bell you shouldn't! They don't keep track of how many times they go to the same house or they don't care. Multiple times 5-6:30p employees have come to my house interrupting dinner. Additionally, if you call the company around that same time they are already closed. Absolutely ridiculous! The only reason I'm leaving a review is because this same behavior is happening multiple times and I am tired of... read more
Business response:
We regret any negative experience you encountered and appreciate you for sharing it with us, Teal. We’re committed to delivering the best service possible, and we’d love to hear more. Please reach out to us at (855) 322-3552, option 1. We look forward to addressing your concerns directly!
Sales representatives are rude and childish!! They don’t know that the word solicitation means then argue with you and say they are not selling anything!! They were throwing rocks at the vehicle that dropped them off and also hanging out the window off the side while driving down my private road. Is not a good look and I don’t want punks like that coming near my home.
Business response:
We are concerned to hear about this experience with our sales representatives. The behavior you described does not reflect our values of treating families and their homes with respect. We apologize for the unprofessional conduct and understand your frustration with representatives who were argumentative and displayed inappropriate behavior on your property. We have multiple safeguards in place to ensure every homeowner is treated with respect and clarity. The actions you witnessed are unacceptable and do not represent the s... read more
doesn't recommend DaBella (Redding, CA). 3h · We had a DaBella salesperson out to give us an estimate on replacing the tub to a shower and they kept trying to pressure us into taking out a loan for over a half an hour for the project, and I kept saying NO I will deal with the bank myself on that. Then the kid wanted to argue with me about another estimate that I received earlier that day and kept saying that it was Fake and trying to tell me that it did not include everything that he had on his estimate, which it did becau... read more
Was told my quote would change if I did not sign the day they came out. When I cancelled I got very mixed messages about if I can cancel and then I was charged the down payment after being told it was cancelled. Had to dispute payment with my bank and get a new bank card. Communication 0/5 stars. Still no confirmation this was truly cancelled. Was told not to get additional quotes and how bad the other companies were that I was getting quotes from. Will never do business with this company in the future.
Business response:
It's regrettable to hear about your experience, Meagan. We take your feedback seriously. We are addressing your concerns internally. If you need immediate assistance, contact us at 855-322-3552 and select option 1. Thank you for sharing your concerns.
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Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,879 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.