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3957 Iron Gate Rd, Bellingham, WA, 98226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Many of us homeowners have had our turns with home improvement service pitches. The folks that come to your house, do an evaluation, then consult you with what they recommend and it's always something you can't afford. That's what I was planning for. But Dabella showed up, evaluated my house, and made a pitched recommendation. I was not able to make the price range that they initially offered, so they met me where I could agree. That process took a few hours, financing application included. A few months later, after the prod... read more
Business response:
We are delighted to hear about your positive experience with DaBella! Your detailed feedback is greatly appreciated. We are pleased that our team was able to work with you on pricing and that the installation process was conducted efficiently. It is gratifying to learn that our installation crew demonstrated professionalism and tidied the work area. We value your recommendation and look forward to serving you again if you require any of our products or services! Welcome to the DaBella family!
Irratatingly pushy. The people i met with at my home were pleasant. Found out not long after that I might not have a job in a month, and this was not an option at this time. Received a call from a nice gentleman this morning, explained my situation, he said Thank You, call us when you're in the need of service. Received a call from the same number a few hours later, hung up when I answered. Just received another call. Spoke with a woman? Explained my situation, and that I had talked to someone earlier, and to stop calling me... read more
Business response:
Thank you for taking the time to share your experience. We understand how important it is to be respectful of your time and situation. When you’re ready to explore your remodel we would love another chance at your business. Wishing you all the best, and thank you for bringing this to our attention. Contact us at 855-322-3552 and select option 1, for any further assistance, thank you.
DaBella come by for an inspection, on time, and were super friendly! Jessi R was a great resource for any questions I had and took lots of time to educate so I could make the best decision.
Business response:
Thanks for sharing your positive experience with DaBella, Tetyana! We appreciate your feedback!
Due to no fault of their own, they cannot help with my roof due to the poor manufacturing qualities allowed back in the 70's. However, they have fixed one friend/neighbors roof and are about to do another because of the great work already witnessed! Everyone who visited my property on behalf of DaBella were not only kind, but fun and easy to be frank with. I'd recommend Rick, Damion or anyone else from this company visit any day lol! Great advice, great people and great work! (Just not on my pitiful roof lol) But again, no f... read more
Business response:
Thanks for sharing your positive experience with DaBella, Jarrod! We appreciate your kind words about our team and the work they do. If you have any questions or need assistance in the future, feel free to reach out!
This is follow-up to my review of 12/30/24. Just over a week after leaving my review, which included the mention of civil litigation and liability, I have a new roof being installed as I write this. I am assured it is the whole roof and of DaBella's high quality which includes the warranty I paid for 6 years ago. I have a feeling Xavier might have got the ball rolling after responding to my review, although we didn't connect by phone. Thank you Xavier, and anyone else who helped get my roof fixed!
Business response:
Thank you for sharing your experience with us. We understand your frustration and are truly sorry to hear about the difficulties you've faced regarding your roof and the ongoing safety concerns. According to our records, we have been in contact with you most recently today, and we are actively reviewing the status of your claim to resolve the issue. We ask for your cooperation in working through the process as we continue to assist you. To ensure better communication, we encourage you to reach out to us directly at 855-322-... read more
I wouldn't recommend using this company for window replacement or anything else...they are strictly high pressure sales and after reading reviews elsewhere don't really follow their own business model. We were approached while working in our yard one evening in late October and the initial contact was very polite and professional. We were not ready to replace our windows and let them know that but thought it was at least a good idea to get a budgetary quote because it is something we need to do in the future so we made an 7:... read more
Business response:
We're unhappy to hear about your experience and the inconvenience you experienced during your appointment with DaBella. We appreciate your detailed feedback and take it very seriously. Our goal is to provide excellent service and we regret that we fell short of your expectations in this instance. Please feel free to reach out to us at 855-322-3552 (select 1) to discuss your concerns further. We would welcome the opportunity to address your specific issues and improve our processes based on your input.
I received an unsolicited knock/doorbell ring at my door by a DaBella salesman. I did not answer the door, he then proceeded to knock & ring the doorbell 3 more times back to back. The last time was as he walked away. I had a sleeping baby and a dog barking at the door. Not sure if it's common practice for them to repeatedly knock and ring the doorbell if they're not answered but it is not a good way to earn business. Can't say I would ever use or recommend DaBella if they are this pushy without contact. Can't imagine how th... read more
Business response:
We appreciate you reaching out to share your experience. It’s never our intention to create discomfort, especially in your home. Your feedback is vital in helping us refine our approach to ensure we respect the privacy of all our potential customers. We’d love the chance to discuss your experience further and learn how we can improve. Please feel free to contact us at (855) 322-3552, option 1. Your input is invaluable to us.
Yesterday we were visited by two sales people from Dabella in Bellingham, Wa. They were very knowledgeable about their company and able to answer our questions. Our exchange was cordial and we were pleasantly surprised by the price quoted to replace our picture windows. Emily and Forrest are good representatives of their employer. Sherry E.
Business response:
We deeply appreciate you for sharing your experience with our representatives, Emily and Forrest. Thank you for considering DaBella for your window needs!
We signed a contract with DaBella for our roofing and it was extremely expensive, we were told we had three days to cancel our contract if we decided to do so and then when we called and asked for the cancellation forms before the three days were up having decided to go elsewhere DaBella said they couldn't cancel for us only put in a cancel request. When then spent several hours on the phone and online fighting to even get close to a cancellation seeing as though they kept trying to get us under a different re-written contra... read more
Business response:
Your feedback is invaluable to us. Thank you for sharing your concerns with us. It's unfortunate the difficulties you've encountered and thank you for bringing this to our attention. Please feel free to contact (855)322-3552 and select option 1 so we can further assist you.
DaBella has a 4.5 star rating with 369 reviews.
DaBella is open now. It will close at 9:00 p.m.