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DaBella
- Contractors
- Bellingham, WA
About this business
Location details
3957 Iron Gate Rd, Bellingham, WA, 98226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were promised a free evaluation of our roof and an estimate of what it might cost to replace it. Not only did the two representatives -- Mia Janzen and Darren Higgins -- provide those services, but they were knowledgeable, friendly, and a pleasure to work with. They and their immediate boss also did their best to offer us the best price with several options to choose from. While we are still deciding whether to use DaBella, we were very pleased with our interaction with DaBella and especially with Mia and Darren.
Business response:
We’re grateful for your thoughtful review! Meeting with homeowners like you and hearing your vision is a privilege we don’t take lightly. Thank you Jim for letting DaBella be part of your decision-making process. We hope to work together to make your plans a reality!
We really enjoyed having Damion come and talk to us and tell us about how long DaBella has been in business. He was very thorough telling us about their windows (even when I had to ask questions 2 or more times about the difference between certain windows) lol). I can hardly wait to get our new windows installed. Priscilla
Business response:
We're thrilled to hear about your positive experience with DaBella! Thank you for sharing your thoughts with us. We're glad that Damion was able to provide you with thorough information about our windows and patiently answer all your questions. It's wonderful to know that you're excited about your upcoming window installation. We appreciate your business and look forward to completing your project!
Jessi R. came out to my house in mid-January and gave me a quote for a new roof. She did a great inspection and put together a very reasonable quote for me. I was able to get the roof replacement scheduled within a week and the roof is set to be replaced tomorrow. This is a very professional and efficient process, and Jessi is very knowledgeable. I would highly recommend getting a quote from Jessi and Dabella for any roof, siding, or windows!
Business response:
We're overjoyed to hear about your great experience with Jessi and DaBella. Thank you for sharing your feedback!
Jessica Rockenb is extraordinary! She helped me get a roof replacement. Everything that she promised has come to pass and I'm very impressed with her service. My experience with her was outstanding.! Now I have high quality roof. And that's something that you just can't get anymore. Honest and reliable service. Thank you!
Business response:
We deeply cherish your positive feedback, Lucy! We're thrilled to hear about your outstanding experience with Jessica and the high-quality roof replacement. Thank you for sharing your experience with us!
We've told DaBella three times we're not interested. My fiancé does this type of work for a living, so we would not pay a company to do it. Yesterday a salesman came by twice-- the second time he saw me working from home, rang the doorbell, and when I didn't answer he lingered on the porch knocking and calling out "hello, hello." It was uncomfortable, pushy, and completely unprofessional. I would never recommend this company based on other similar behavior in the reviews.
Business response:
We regret hearing that our service did not meet the standards you expected. We remain committed to improving every aspect of our process, and we’d like to hear more about your experience. Kendall, don't hesitate to call our Customer Service line at (855) 322-3552 and select option 1. We'd appreciate the opportunity to better understand what went wrong.
The company reached out after my review. They say my window screens are not under warranty. My emails are not answered and my call are sent to voicemail and will not return my calls. They are truly a horrible company. I will be contacting the BBB and reporting them
Business response:
We apologize for the significant issues you experienced with your door installation, window wrap, and screens. The installation errors, missing components, damaged frames, and communication challenges you described do not reflect the quality standards we strive to maintain. Your concerns are serious matters that require immediate attention. We want to confirm that your energy rebate was emailed to you by a Customer Service Manager on November 11, 2024. Additionally, you currently have an open service ticket for the ripped sc... read more
Do not use this company. To start with their sales team were pushy, made all kinds of promises that were not kept. We did buy windows. We did buy the wrap that would cover our window sills. When they came to install, no wrap was told our windows were not a standard size. Replaced our sills with wood. ( I know I lost money on that deal)The glass door was order opening the wrong direction, because the other door was already tore out the only option was to have it put in upside down. And it leaks. A hole in one of the window s... read more
Business response:
We apologize for the significant issues you experienced with your door installation, window wrap, and screens. The installation errors, missing components, damaged frames, and communication challenges you described do not reflect the quality standards we strive to maintain. Your concerns are serious matters that require immediate attention. We want to confirm that your energy rebate was emailed to you by a Customer Service Manager on November 11, 2024. Additionally, you currently have an open service ticket for the ripped sc... read more
Been told twice to leave us alone, we have a no soliciting sign. I, the wife, an the one who has dealt with them, yet my husband had mail addressed to him from them. Their tactics are gross and annoying.
Business response:
Thank you for your feedback. The individual who visited your home was an appointment setter, not a salesperson. Their role is to ask basic questions like availability and who in the home makes decisions so we can ensure any consultation is scheduled appropriately if you choose to move forward. While a "No Soliciting" sign reflects a homeowner's preference and is not an enforceable restriction by law, we understand how important your privacy is. Our teams are trained to remain respectful and professional at every doorstep, a... read more
Their sales people have repeatedly come to my house and they apparently can't read because I have a "No Soliciting" sign on my door and they continue to come on my property after I told them to leave. I have a no trespassing sign that is going up, and I will not hesitate to call the police and show them all the saved video clips of this companies reps continually coming on my property even though I have signs up!
Business response:
Thank you for taking the time to share your concerns. The individuals who visit homes on our behalf are appointment setters—not salespeople—and their role is simply to gather basic information such as availability and household decision-makers so that, if a homeowner is interested, we can ensure the consultation fits their schedule, budget, and goals. It’s important to note that a purchase is never required to receive a free inspection. We understand and respect that a “No Soliciting” sign reflects a homeowner’s preference,... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 342 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.