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5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communication and personal touch
Business response:
I appreciate your positive feedback, Nancy. I'm glad you recognized the effort we put into communication and personal touch at Mutual of Omaha Mortgage. Your rating of 4.66 stars means a lot. Ensuring a personalized experience and maintaining open lines of communication is a top priority for me. Thank you for taking the time to share your experience, and please don't hesitate to reach out for any future needs.
Verified by Mutual of Omaha Mortgage
Experience was quick and the Team was great to work with! The customer service was beyond measure! Thank you all!!!!
Business response:
I'm thrilled to hear that you found our service quick and our team great to work with, Jeremy! At Mutual of Omaha Mortgage, we always aim to go above and beyond with our customer service, and it's wonderful to know we hit the mark for you. We appreciate your perfect rating, and more importantly, your trust and business. Thank you for choosing us!
Verified by Mutual of Omaha Mortgage
Mr. Howard made it easy and I was surprised how quick the process was. Only 10 days from start to closing. It was all done from the convenience of my home. Even the closing. Mutual of Omaha Mortgage is great! Thanks Mr. Howard.
Business response:
I'm truly grateful for your kind words, Michael. I'm thrilled to hear that you found the process to be efficient and convenient. It's always my goal to make the mortgage experience as seamless and stress-free as possible. I appreciate your trust in me and Mutual of Omaha Mortgage. It was a pleasure working with you. Thank you once again for your positive feedback, it means a lot. Best wishes, Daren Howard.
Verified by Mutual of Omaha Mortgage
Daren and his team went way above and beyond to make my cash out refinance happen. I struggled for years to rebuild my credit due to financial hardship when my ex left me to pay the mortgage, bills and take care of our child alone. My old mortgage company did nothing but make it harder for me to stay afloat. I finally got my score up and chose Daren from a number of others, my phone was ringing off the hook (thanks lending tree). I have zero regrets after going with him and his team. My refinance was a difficult one but Da... read more
Business response:
Nina, your kind words and thoughtful review mean a great deal to my team and me. Your journey to rebuild your credit faced challenging obstacles, and it's truly heartening to know we could contribute positively in your cash out refinance. Your determination is commendable, and we're proud to have been able to assist during such a crucial time. We're dedicated to putting in the effort for each of our clients, and it is rewarding to see it come to fruition in your case. It was a pleasure working with you on this refinance, a... read more
Verified by Mutual of Omaha Mortgage
I dealt with the same people throughout the entire process and they understood my situation. it was super easy to provide information and know what was needed when. Communication was awesome and the entire process was very fast. i felt like I was in great hands with a very professional process yet seemed like I was dealing with friends who knew me. Awesome experience. Highly recommend Mutual of Omaha, and especially Daren and Ashley!
Business response:
Thank you so much for the stellar rating and wonderful feedback, Linda! I'm extremely pleased that you're satisfied with the professionalism and efficiency of our process. It's a top priority for us to make the mortgage process as seamless and straightforward as possible for our clients, and I'm glad you felt that. It was a pleasure working with you and I'm thrilled that we were able to provide a positive experience. Your recommendation means a lot to us at Mutual of Omaha Mortgage. Thanks again, and do not hesitate to reach... read more
Verified by Mutual of Omaha Mortgage
From the very first phone call for information about possibly refinancing my current mortgage (due to an unsolicited email) Darren was extremely friendly, professional, and informative. Further conversations with Darin were always upbeat and very helpful. Along with his team of experts, especially Ashley, subsequent communications, whether via phone, text or email, kept me updated on the process of my loan. Darin & his team were not only able to satisfactorily refinance my very challenging mortgage situation, but were also a... read more
Verified by Mutual of Omaha Mortgage
Daren and his team made the process so easy. I had been putting off refinancing my house because I didn't want to go through the headache I did last time. This was the complete opposite of my last experience.
Business response:
I'm thrilled to hear that you had a positive experience with our team, Sara. Our main goal at Mutual of Omaha Mortgage is to make the refinancing process as smooth and easy as possible for our clients. It's great to know we were able to accomplish this for you and that your experience this time was different from your last one. We appreciate the perfect rating and your kind words. Thank you for choosing us for your refinancing needs!
Verified by Mutual of Omaha Mortgage
Daren Howard made the GREAT experience HAPPEN. Knows all there is to know about his job.
Business response:
I'm truly humbled by your kind words, Robert. It was my pleasure to assist you and I'm thrilled to know that you had a great experience. At Mutual of Omaha Mortgage, we strive to provide the highest level of service and I'm glad that I was able to meet your expectations. I deeply appreciate your 5-star rating and review. Should you need any further assistance, do not hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Everyone was very friendly and professional. Ron was nervous and asked several questions over (we both did).
Business response:
I appreciate you taking the time to share your experience, Tina. It was a pleasure to assist you and Ron, and it's perfectly normal to have lots of questions during such a significant process. At Mutual of Omaha Mortgage, we prioritize a friendly and professional service, so I'm thrilled to hear that we hit the mark for you. We always aim for a full 5-star service, and if there's anything more we could have done to enhance your experience, please do not hesitate to let me know. Looking forward to serving you again in the fut... read more
Daren Howard of Mutual of Omaha Mortgage has a 4.8 star rating with 240 reviews.
Daren Howard of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.