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5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Darren & Sara provided clear & concise communication, offered helpful guidance and were very pleasant.
Business response:
I sincerely appreciate your kind words, Shirley. It's refreshing to hear that you found our communication clear and concise. I strive to offer valuable guidance and make every interaction pleasant. Your feedback confirms that we are on the right track. Thank you for allowing Mutual of Omaha Mortgage to assist you. It was a pleasure working with you!
Verified by Mutual of Omaha Mortgage
Daren was friendly from the first hello. He didn't judge my debt and offered his advice and different options to help. I knew after our first conversation I was not going with any other company. I highly recommend Daren! 20 out of 10!
Business response:
I'm incredibly grateful for your kind words and high rating, Llycia. It was truly a pleasure to assist you with your mortgage and offer you different solutions that best fit your needs. Your confidence in me and Mutual of Omaha Mortgage means a great deal. I'm always here to help you with any future needs or advice. Thank you again for choosing me and for your strong recommendation!
Verified by Mutual of Omaha Mortgage
Darren and Team made the process completely painless and smooth. Thanks.
Business response:
I truly appreciate your kind words and the top rating, Kenneth. It's encouraging to know that you found our process at Mutual of Omaha Mortgage smooth and painless. My team and I are committed to providing great service. If you ever need assistance in the future, please do not hesitate to reach out. Thanks again! - Daren Howard
Verified by Mutual of Omaha Mortgage
Immediate communications and responses
Business response:
I appreciate your positive feedback, Mark. Ensuring immediate communication and quick responses is a part of our service commitment at Mutual of Omaha Mortgage. I'm glad to see that this has been reflected in your experience. Your rating of 4.16 stars is very valuable to us. I look forward to serving you in the future. Best, Daren Howard.
Verified by Mutual of Omaha Mortgage
Darren Howard and his team met with difficulty dealing with Fifth Third on our behalf and despite the many communication difficulties and failures to send the required documents from Fifth Third representatives, Darren's team kept in constant communication and worked endlessly to pursue a resolution until one was achieved. Darren Howard and his team are persistent and dedicated to finding solutions to help their customers reach a satisfactory desired outcome on their goals.
Business response:
I'm genuinely grateful for your kind words, Valarie. Your feedback is a testament to our team's commitment to providing exceptional service despite the challenges we encounter. We at Mutual of Omaha Mortgage indeed strive to ensure our customers achieve their goals, and I'm glad to hear we were able to facilitate a satisfactory outcome for you. We will continue to work tirelessly to resolve any challenges in the future. Thank you again for your trust, and for taking the time to leave such a positive review.
Verified by Mutual of Omaha Mortgage
Prompt service and made it understandable. This was the first time I had done this and they made it easy.
Business response:
I'm extremely pleased to hear that you found our service prompt and easy to understand, Toby. As a representative of Mutual of Omaha Mortgage, it's my goal to ensure every client feels confident and supported during the process. Thank you for trusting us with your first-time experience and for the incredible 5-star rating. We look forward to serving any of your future needs. - Daren Howard.
Verified by Mutual of Omaha Mortgage
The ease of dealing with the process, and the great communication
Business response:
I'm truly grateful for your generous review, Paul. I'm glad to know that the process was easy for you and that you appreciated the communication. Your satisfaction is really important for us at Mutual of Omaha Mortgage. Thanks for the 5-star rating! Looking forward to assisting you again in the future. Best, Daren Howard.
Verified by Mutual of Omaha Mortgage
We had excellent service! Daren was very understanding of our situation and went out of his way to help us. Couldn’t have asked for a nicer person to work with! Daren was able to work magic in getting our closing date so quickly and we’ve couldn’t have been more pleased. I would give Daren a 15 out of 10! Thank you so much for improving our life Daren!
Business response:
I'm absolutely thrilled to hear that you had such a positive experience with our service, Gregory. It was my pleasure to assist you throughout this process. I'm always here to understand and cater to your situation to the best of my ability. I'm glad I could expedite the closing date for you and make this process smoother. Your generous words made my day. I'm here to improve lives and knowing that I've accomplished that in your case is extremely gratifying. Thank you for trusting me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Daren and his team were prompt in reviewing our loan application and responded quickly with options available for our refinance. We set a target date for closing and meet it. All along the way they communicated clearly and kept us informed of actions needed by us to move the process forward timely.
Business response:
I'm truly appreciative of your kind review, James. My team and I at Mutual of Omaha Mortgage always strive for prompt and efficient service. Your feedback reinforces that we're on the right track. We're thrilled that we were able to meet your closing target date and that you found our communication clear and informative. That's exactly the kind of experience we aim to provide. Thank you for choosing us for your refinancing needs. If you have any future queries, please don't hesitate to reach out.
Daren Howard of Mutual of Omaha Mortgage has a 4.8 star rating with 240 reviews.
Daren Howard of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.