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Dave's Hot Chicken

4.3

About this business

Location details

10704 Venice Blvd., Suite B, Culver City, CA, 90232, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to 1:00 a.m.
Fri10:00 a.m. to 1:00 a.m.
Sat10:00 a.m. to 1:00 a.m.
Sun10:00 a.m. to 1:00 a.m.
4.3933 reviews
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John C.'s profile image
John C. 
rating
2 years ago

First thing first, don't call them if you have a question. They won't pick up. I called non stop for a half hour straight, no answer and finally got so annoyed that I drove in and asked them a question. Their automated message even lets you know they won't pick up, which just seems really lazy.The food is good, the fries taste frozen though. They call their sandwiches sliders but when I asked what they meant by that, the employee said it's not as small as a slider but not like a full size chicken sandwich. I bought the two... read more

Business response:

We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Susan L.'s profile image
Susan L. 
rating
2 years ago

Good fast food and friendly service. Clean and roomy to eat. Cool music too. It was nice that it open late too. 

Mai S.'s profile image
Mai S. 
rating
a week ago

We made an online order to pickup at 6:50pm but the food was not ready until 25 minutes later, at 7:15pm. There was a big crowd of people waiting for their online orders as well. When we opened the box, we realized both of the sandwiches had no pickles, even though we ordered just 1 without. The chicken was also not spicy at all, even though we ordered both at medium. This was a very disappointing experience since this used to be my favorite spot for fried chicken sandwiches. I think Al's hot chicken is a better option in th... read more

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Tori G.'s profile image
Tori G. 
rating
2 weeks ago

we love the one in Claremont, we just moved to LA and this location gave us food poisoning (neither of us had eaten anything else that day, so we were able to pinpoint). I understand things happen on occasion but hopefully this can serve as an extra reminder to please check the quality and appropriate meat temps. 2 stars since the chain as a whole is pretty decent. PS business owner, refrain from responding with your copy/paste "I'm sorry we fell short, let's make it right at dhcfeedback.com." It's impersonal and unappreciat... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Darqavius W.'s profile image
Darqavius W. 
rating
4 months ago

Waiter was acting odd and the food is just drenched in buffalo sauce and tasted like Walmart frozen fries and chicken just air fried 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Destiny C.'s profile image
Destiny C. 
rating
4 months ago

It's impossible to get a refund for an order I never picked up due to the location being closed. It has now been two weeks and I haven't heard anything back as of yet. Unfortunately I don't live in the area either so I'm unable to go to the location in person for a solution 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

angela k.'s profile image
angela k. 
rating
5 months ago

Quality has gone downhill. I paid almost $50 for a meal for 2. We got a combo and upgraded the fries to cheese fries and received plain fries. Also didnt receive any Daves sauce so the chicken was dry. And lastly we paid $3.99 extra for ranch dipping sauce which we did not receive. Plus tip on everything. Make sure to check your order before you leave. There is no quality control like there used to be and prices have gone up. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Ebbie C.'s profile image
Ebbie C. 
rating
6 months ago

This is probably one of the most pathetic places I have ever been to. You have 50 orders at once, which is normal for them, and only two people working in the back cooking and two people in the front, which are also responsible for cleaning tables. Everywhere is dirty and food is coming out partially. The people that work there are also not very smart to begin with, probably bottom of the barrel people. A direct message to whoever makes decisions here. Fire your manager. They have no idea what they are doing. This is Daves... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Tre F.'s profile image
Tre F. 
rating
6 months ago

Honestly, coming into this establishment, I felt somewhat a feeling of excitement. However, this quickly changed, as I waited for not 1 minute, not 10, not 20, but nearly half an hour for a single plate. I have always been one to back up dave's but today. This all. Changes. **** you Dave. 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 933 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:00 a.m.