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15463 Culver Dr., Irvine, CA, 92604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Placed an order with them through DoorDash and they sent a wrong order! Contacted DoorDash they are telling me to contact the restaurant and when I called the restaurant they told me they can't do anything because the order was placed through DoorDash! I'm getting a run around for something I paid for!
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I placed a catering order well in advance, received a confirmation receipt but on the day of the birthday, when we went to pick it up, they said they never received the order and did not have anything ready for us to pick up. Despite me having proof of the order, they took no responsibility for their system failure. There was also no apology for for the massive inconvenience. I had a room full of guests and no food to serve them. It was like an "it is what it is" attitude. After the party, I called to speak with the manag... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
I placed a catering order well in advance, received a confirmation receipt but on the day of the birthday, when we went to pick it up, they said they never received the order and did not have anything ready for us to pick up. Despite me having proof of the order, they took no responsibility for their system failure. There was also no apology for for the massive inconvenience. I had a room full of guests and no food to serve them. It was like an "it is what it is" attitude. After the party, I called to speak with the manag... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
We waited for 30 minutes for the order of (1)Flight of Saucy Bites and (2) loaded spicy buffalo mac. Buffalo mac was for other person, so I made sure to check the quality before leaving, but my chickens were half sauced and some not even breaded properly. Front was understaffed, back was crowded with smirks and flying boxes. Front being frustrated, was rude and couldn't even hand us sauces as she was too busy. I understand there is busy hours, but food quality and worker's attitudes should not fluctuate.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Garbage establishment. I place an order online. Come 5 minutes after the promised time. They say they don't know where my order is but to wait. I wait 5 min, no word. I ask to speak to the manager to see where my order is. Wait another 5 minutes for the manager to finally come. He gives me attitude saying that they're busy. He says I just need to wait but I clearly see that my order is not being made on the screen. Turns out my order had already been sitting there, so if I didn't speak up again, i would've been waiting indef... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
It shouldn't take 20 min in a drive thru with only 3 cars... and they charge almost 2 dollars for ranch?! Food was boring as well. Don't recommend this place.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
They gave my son rotten chicken last night in Culver Plaza, Irvine, CA!!! I had a bite after he had done. It tasted weird bitter and salted. This morning he woke up at 4 with diarrhea. Do not give rotten chicken to harm people again!!!
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
My husband and I come here very often. Not a fan of the store manager Misael. His behavior was completely unacceptable -- he uses racist and derogatory language, curses at employees , and displayed aggressive, almost violent behavior. No one should be treated that way, especially in a public place of business. I sincerely hope corporate investigates this manager and takes immediate action, because no customer or employee should ever have to deal with this type of abuse. Love the food but manager has to go. I've witness this ... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
I love the place but I have had a bad experience in the past when I got home and the tender was super small. After this I always make sure I tell the server to make sure that the tenders are the average size. I did the same thing today and still got two really small tenders. I love dave so much but I can't understand why I would pay $16 for super small tenders. Worst experience ever. I regret not taking a picture :(
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Dave's Hot Chicken has a 4.6 star rating with 1,220 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.