This profile has been claimed by the business owner or representative.
15463 Culver Dr., Irvine, CA, 92604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
I've been several times in the past, the chicken sandwich and tenders are decent. But you practically have to beg for sauce packets and they hand you only one each time even when you ask for several. It's not a cheap sandwich, so I'm definitely not coming anymore since they're so stingy about sauce!
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Extremely Disappointed - Not the Dave's I Used to Love. I used to love Dave's Hot Chicken and have visited many of their branches before, but this particular location was a huge disappointment. First, they charged me extra for cheese that I never received. When I asked for it, the staff simply brushed it off. The chicken itself didn't taste nearly as good as it usually does -- it lacked flavor and came in noticeably small pieces. Definitely not the quality I'm used to from Dave's. To make matters worse, the soda machine w... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I went to the Costa Mesa location last week and went to get a slider, the chicken was so big and I was extremely satisfied. Everything was made to order. I go to the one here on Culver and it looked like they give you half the portion from what it looks like in the pictures? The chicken was so little and the bun was cold, i left disappointed. Maybe try another Dave's location
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
They are very stingy on there proteins. Plus the flavor was much better when they first opened up! We just ordered, none of my family members liked the taste. Very plain,
absolutely terrible service. no one working the drive thru and waited forever until i had to drive up to the window. then i asked specifically for sauces didn't get them and no slaw on one and still had slaw on both. worst dave's chicken location i've ever been to don't go here if you want workers who know how to do there job.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I would like to not give it any stars if possible. I have ordered twice using their app and first time I had to contact them to add my points after spending $30+ dollars. They added it within a couple of days. Second time same thing and after 2 weeks no points have been added. It's poor that you use the app and they can't add it immediately. Also the time it shows your food will be ready is incorrect as I have always had to wait extra 10mins. Will not be giving my service to them anytime soon and will be deleting the app too... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
The food tasted good and service was normal but it gave me really bad food poisoning lol. Maybe stay away from the cauliflower chicken sandwich.
Business response:
Hi Sarah, we are very sorry about your experience. We take food safety very seriously and would like you to please reach out to us at: dhcfeedback.com
I visited this location today. I see they still have not done anything about the window shades, at least it was overcast today. Also I asked the cashier if they could turn down the very loud music, she said that she would tell the manager but other customers have complained and they would not turn it down. Really! Please consider taking decibel levels to confirm this and monitor it in the future.
Business response:
Thank you for the great review and for sharing your feedback! We’re thrilled you enjoyed our chicken sandwiches and could taste that special touch. We appreciate your note on the sun exposure in the dining area—it’s definitely something we’ll look into to ensure a more comfortable experience. If you’d like, feel free to reach out to us at dhcfeedback.com for any additional feedback, as we’d love to make your next visit even better. Thanks again for being a fan!
this place wasn't that bad, to be honest. however, the wait time was literally 1.5 hours. could've been one hour if the kiosk was working. workers were just having fun and not doing their jobs. the workers kept on making up excuses. after all the waiting, we literally got not fresh chicken. chicken was moist, bland, not fresh. i am only giving this place one star because they gave me an extra tender. disappointed in you dave's hot chicken. do better. the cashier though......
Business response:
Sorry to hear about your experience, Jasmine. We deeply apologize for the long wait and the issues with the chicken. This is certainly not the experience we want for our guests. Your feedback about the service and food quality is very valuable, and we’ll address it with the team to ensure improvements. If you'd like to share more details, please reach out at dhcfeedback.com so we can make things right. Thank you for letting us know.
Dave's Hot Chicken has a 4.6 star rating with 1,207 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.