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Dave's Hot Chicken

4.4

About this business

Location details

12380 Seal Beach Blvd, #B, Seal Beach, CA, 90740, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:45 p.m.
Tue11:00 a.m. to 9:45 p.m.
Wed11:00 a.m. to 9:45 p.m.
Thu11:00 a.m. to 9:45 p.m.
Fri11:00 a.m. to 10:45 p.m.
Sat11:00 a.m. to 10:45 p.m.
Sun11:00 a.m. to 9:45 p.m.
4.4425 reviews
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Gene G.'s profile image
Gene G. 
rating
10 months ago

Less than satisfactory food experience. The counter service was good, the person was welcoming and upbeat. Food preparation time was slow, considering the restaurant was not busy. The chicken was a disappointment. I ordered a Dave's #1combo: two tenders and fries. What I received was three smallish, overcooked, dry tenders. The fries were good. The white bread was fine, the sliced pickles were fine. I go to Dave's for the chicken, and the chicken was mediocre, less than okay. I've eaten many times at Dave's location #2 at... read more

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Mister R.'s profile image
Mister R. 
rating
a year ago

I heard it was good. Not Just oily nasty chicken. Like dripping oil oily. We wont be back 

Business response:

Sorry we missed the mark for you, Mister R. Oily chicken isn’t what we’re going for, and we appreciate the feedback. Wishing you the best on your hunt for the perfect chicken spot. 

Dro E.'s profile image
Dro E. 
rating
a year ago

BAD experience! I go to CSULB so every m-w and i stop by between my classes to get my usual order which is 3 chicken tenders with fries. I go daves hot chicken a lot in general and maybe out of every 50-60 chicken, one end up being either undercooked or not up to the quality that we expect from daves. I ordered here and second chicken tenders had raw portion in it in the middle, so i was very polite and told the cashier that hey this is nat cooked can you change it, he said no since youve ate half of it we cant change it an... read more

Business response:

That’s not the kind of experience we want for our guests, Dro, and we take concerns like this seriously. We appreciate you bringing this to our attention, and we’d like to make things right. Please reach out at dhcfeedback.com so we can look into this further. 

Asia N.'s profile image
Asia N. 
rating
a year ago

Terrible service. I order a meal that took forever to make. Just for 2 other people to walk in 10 mins after me and get their food before me. Just terrible and when I asked about my food I noticed it was just sitting there and I was just waiting for nothing. Never coming back and that was my first time there. 

Rebecca B.'s profile image
Rebecca B. 
rating
a year ago

I go here all the time and I will not be coming back because of the service. The young girl who works around 11 during the week shouldn't be working in costumer service period. She's rolled her eyes at me when I asked for silverwear, she hung up two times. It's really not that hard to be nice and shouldn't be having ppl working there who don't know how to handle situations properly. 

Business response:

We’re truly sorry to hear about your experience with the service, as this is not acceptable or reflective of our standards. We’ll be addressing this with the team to ensure all guests are treated with kindness and professionalism. Please visit dhcfeedback.com so we can follow up and work to make this right. 

Kimia H.'s profile image
Kimia H. 
rating
a year ago

Food was mid. I do not get the hype of this place. We ordered to dine in, and I got the slider and tender meal. The fries were cold and the chicken tender was soggy. The sandwich was good, that piece of meat was hot, so I don't know what happened with the tender. The table we sat at was sticky and not cleaned. The soda machine didn't have enough syrup so the diet coke had no flavor. 

Business response:

We’re sorry that your visit didn’t live up to expectations. We take all feedback seriously and hope to understand more about your experience to make things right. Please reach out to us at dhcfeedback.com when you have a chance. We’d appreciate the opportunity to make it up to you. 

Jet O.'s profile image
Jet O. 
rating
a year ago

PLEASE CLEAN AND WIPE YOUR TABLES. It's gross having eat on dirty tables and seeing trash all over the floor. Even the trash cans were filled to the brim and clearly needed to be changed. The tables were sticky and had a ton of crumbs. Keep in mind I came in during non busy hours and no one really came in for the next hour while I was there. The workers easily could have cleaned up the mess during these non busy times. Luckily the food was decent! I ordered these items below and will rate them 1-10 (5 being average). - dave... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started. 

Jason S.'s profile image
Jason S. 
rating
a year ago

All the tables were super sticky even tho floor and ticket times are off the charts I was number 101 and after about 15 mins they were still on 96. For 27 dollars for a meal they could at least get food out at a quicker pace should take about 6-8 mins to fry the chicken and then assemble the slider how is it taking double the time they aren't firing multiple chickens since they have multiple orders. Seems their is no kitchen lead or just really bad efficiency 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Laurie W.'s profile image
Laurie W. 
rating
a year ago

All the tables inside & outside were super sticky , so bring your own wipes . The music is sooo loud you it made it hard to order , or talk while we were waiting for our food . I'm sure the employees are enjoying the music but customers want to visit with their company .. we didn't see a manager and I think the young employees have full rein .. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.4 star rating with 425 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 11:00 a.m.