This profile has been claimed by the business owner or representative.
624 W Big Beaver Rd, Troy, MI, 48084, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 11:00 p.m. | |
Tue | 11:00 a.m. to 11:00 p.m. | |
Wed | 11:00 a.m. to 11:00 p.m. | |
Thu | 11:00 a.m. to 11:00 p.m. | |
Fri | 11:00 a.m. to Midnight | |
Sat | 11:00 a.m. to Midnight | |
Sun | 11:00 a.m. to 11:00 p.m. |
Chicken so good it'll make you wanna slap your mama. Hot is pretty hot but the pickles and Dave's sauce tames it down.
Been wanting to try this franchise since hearing about it on YouTube. We ordered online and came for pick up. Busy busy! Mostly people coming in and out and waiting for their pick up orders. Not a ton of people dining in, but there were a few groups eating outside. The space inside isn't all that large. It's a long narrow hallway with a decent amount of outdoor seating at the back. The order wasn't quite ready on time but I wasn't in a hurry. We ordered combos, which allows you to get tenders, sliders, and fries. You ... read more
Restaurant was packed with only a narrow hallway to stand in, however the food was great and only a short wait.
Business response:
William, Thank you for sharing your feedback! We'd love a second chance at that fifth star. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? - Julie
Great chicken. We had tenders and the sliders. Both were very juicy and flavourful. Mac and cheese is nothing special, but the kaleslaw was great. We were scared to try the extra hot and reaper, but found the hot to be a little too mild. We'll definitely be back to step up the heat.
So fun! Tried the mild combo number 3 that comes with a tender and slider, fries... love that you can try both in a combo bc I love having little bits of everything. Opening day they gave out little chickens, stickers, and shot glasses.
This place was a disaster and I will never return. It was expensive and didn't even include a drink in the combo meal. The chicken was utterly disgusting and not edible I actually threw my food out in the trash right in the parking lot.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
We went to the Dave's Hot Chicken on the East side of Madison WI. My daughter order a chicken sandwich and mild for the spice. She hit hot instead. I even tried the chicken and it was way hotter than medium as that is what I got. She went back up to ask that her sandwich was hotter than mild. The lady told my daughter that she saw the other lady took it from the mild. My daughter responded that it's way too spicy. The lady gave my daughter the look like she didn't believe my daughter and took her sandwich back. While my daug... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
Extremely slow. Ordered nuggets with fries waited 20+ minutes with one one order in front of me. Chicken was good, fries were Luke warm and not great. 9.99 . Too much for what you get and certainly not "fast" food.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
Terrible service - bunch on kids playing around, playing I wanna be cool. The food: the hot is not eatable way too hot and the portion is not filling. This comes from a guy that eats a lot of hot food. It was passed to someone else to try it and they could not eat it. We are talking about first hot level one not the three upper ones. You pay $15 bucks for a meal and the soda and you leave hungry. They make feel like your a number that is bothering their "I wanna be cool" time. Thanks Robert for wasting my $36 on a meal for... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Dave's Hot Chicken has a 4.5 star rating with 1,216 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.