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Dave's Hot Chicken

4.7

About this business

Location details

1567 N. Cooper Rd., Gilbert, AZ, 85233, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.74,971 reviews
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An J.'s profile image
An J. 
rating
a year ago

Dave's Hot LIE. Negative -5 stars mainly due to the service and being accused of lying. The 1st time was great nice large size chicken in my sliders and tender. The 2nd time...DO NOT LEAVE THE DRIVE THRU WITHOUT CHECKING YOIR FOOD...EVER. These people gave me smalls asē half burnt chicken. When I took my order back inside because I was so confused. The guys tried to tell me..."this isn't what I handed out..." Sir why I got to lie... this chicken nugget size and piece together chicken is what I received from your window. I ... read more

Business response:

I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again. 

Donna R.'s profile image
Donna R. 
rating
a year ago

Food is good. Ordered drive thru no 3 with cheese. Told at when ordering and at pick up window $16 something. Offered no receipt. Today checked bank acct and my card was charged $19.90 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Cameron S.'s profile image
Cameron S. 
rating
a year ago

Let's start with the positive. Service was great and food came up quickly. OK here we go, why wouldn't it be, they basically only serve chicken tenders. Tenders are longer and thinner than buns so a slider is half bun only. Chicken is breaded not battered and was over-cooked and dry. The sauce is too sweet, but some may like it. ...WAY EXPENSIVE. I paid $32 for two and get the same at Chick Fil A for HALF the price....and the chicken is tender and juicy and fills the bun. 

Business response:

Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you. 

Arlene S.'s profile image
Arlene S. 
rating
a year ago

Went through the drive thru, had Dave's hot chicken for the first time ever. The food was great, tastes really good, but both mine and my husband's orders were wrong. They were just not listening to our order. Never got a receipt from when I paid with my card until I got the bag with the food in it with the receipt on it, so I didn't get a chance to correct them. Customer service was just ok. Don't expect to be over the moon or anything, but it felt like we were a major inconvenience to them at the moment. Probably will be a... read more

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Darral B.'s profile image
Darral B. 
rating
2 years ago

I ordered there 2 piece lite mild chicken strips, and fries. when I got them I got 3 pieces which was a surprise, but the covering of the chicken was strange. never seen a dry rub on chicken being severed that way. It stuck to your fingers and everything. It was like eating a dry powder rub. It did not taste very good, dry, I dipped it in the little cup they gave you. I guess it was fry sauce and it made it a bit better. Took what was lefts 2 1/2 pieces home and washed off all the powder coating and it was a lot better, sti... read more

Business response:

Sorry to hear your visit wasn’t up to scratch. We’re all ears on how we can improve. Swing by http://tellusdirect.com/dhc and let us know what went down. We’re on it! 

Monica O.'s profile image
Monica O. 
rating
2 years ago

I have been wanting some spicy hot chicken and everyone had been telling me to give Dave's Hot Chicken a try, so off I went. I went with a 1 slider with fries. For the chicken I went with a medium heat since it was my 1st time and wasn't sure about the levels yet. And for the fries I upgraded to cheesy fries. Yall I was disappointed., The bun looked like it had seen somethings before being slapped on my sandwiched, compressed, partially hard and wrinkled, the fries although covered in cheese were over fried and just crunch... read more

Business response:

Oops, we missed the mark this time. Sorry about that. We're ready to make things better, though. Pop over to http://tellusdirect.com/dhc when you can, and we’ll get on it. 

Mac B.'s profile image
Mac B. 
rating
2 years ago

They put a fuckin label for the pickles container in my food. As well as put extra pickles in the box and on the sandwiches on an order I said no pickles on. Quite silly 

Business response:

Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help! 

Addison K.'s profile image
Addison K. 
rating
2 years ago

Food tasted okay, cheap chicken.. horrible shake. Once you're done eating you will feel alright. But wait for it to digest. Sitting here and hour later feeling like absolute garbage. About to throw up! Great way to spend a Saturday night, thanks for selling horrible quality chicken Dave's!!!! Never going back. Do not suggest unless you're willing to pay a crazy price to feel like garbage. No more cheat meals for me, sticking with a classic like in n out! 

Business response:

Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help! 

Hallie T.'s profile image
Hallie T. 
rating
2 years ago

Cold food, awful customer service! The wait time was considerably longer due to the fact it was a busy Friday night. As far as ambiance there was three bigger families in the restaurant all of their kids were running around and kept running into me and other customers while I standing as well as when I was sitting and waiting for my food. No workers were on the floor to stop or notify the parents that they were becoming a problem for other customers as per usual. I waited about 20-25 minutes for my two plates of food. I nor... read more

Business response:

I'm deeply sorry to hear about the numerous issues you experienced during your visit. This is certainly not the level of service or quality we strive to provide, and your experience is far from what we aim for our guests to have. The situation with the food being cold, the long wait, and the behavior in the dining area are all very concerning, and we appreciate you bringing these matters to our attention. We are committed to addressing these issues and would greatly appreciate the opportunity to discuss this further with yo... read more

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 4,971 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:00 a.m.