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Dave's Hot Chicken
- Chicken Shop
- New Caney, TX
About this business
Location details
21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
I need the number to upper management not the restaurant manager Nicole the complaint is about her. Is there anyone who could possibly help me?
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I ordered the #1 and got RAW CHICKEN. I noticed after I had already eaten half of it and when Dave's Hot Chicken was notified I was told that they were following all the right procedures and all they could do was refund my meal.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I ordered the #1 and got RAW CHICKEN. I noticed after I had already eaten half of it and when Dave's Hot Chicken was notified I was told that they were following all the right procedures and all they could do was refund my meal.
I am from out of town but when I come to New Caney to visit family I always stop at Dave's Hot Chicken. Well this time I was very disappointed because the chicken strips were much thinner! What happened? I don't know if it's worth the price anymore...
Business response:
Sorry to hear the strips didn’t meet your expectations this time. We’d love to hear more at dhcfeedback.com to try and make your next visit worth the stop!
I am from out of town but when I come to New Caney to visit family I always stop at Dave's Hot Chicken. Well this time I was very disappointed because the chicken strips were much thinner! What happened? I don't know if it's worth the price anymore...
Business response:
Sorry to hear the strips didn’t meet your expectations this time. We’d love to hear more at dhcfeedback.com to try and make your next visit worth the stop!
Waited 25 minutes just to be told they got no CHEESE!!!!!!!! Bruhhhh you guys killing me. They tried to make it up wit a slushy which is cool but na that was un called for a simple "yo we don't got cheese ready you want to cancel this" would've sufficed but no communication and had me waiting there? People in line left waiting for me. I had people honking at me thinking I probably ordered the whole freaking menu.
Business response:
Sorry to hear about the experience, Marco. We understand the frustration of waiting without being informed of the missing item. Please reach out to dhcfeedback.com so we can address this directly and make it right. Thanks for sharing, and we hope you’ll consider giving us another try.
Waited 25 minutes just to be told they got no CHEESE!!!!!!!! Bruhhhh you guys killing me. They tried to make it up wit a slushy which is cool but na that was un called for a simple "yo we don't got cheese ready you want to cancel this" would've sufficed but no communication and had me waiting there? People in line left waiting for me. I had people honking at me thinking I probably ordered the whole freaking menu.
Business response:
Sorry to hear about the experience, Marco. We understand the frustration of waiting without being informed of the missing item. Please reach out to dhcfeedback.com so we can address this directly and make it right. Thanks for sharing, and we hope you’ll consider giving us another try.
This place is horrible! If you go through drive thru window expect it to take at least 20 minutes and then you receive cold food and usually the wrong food. I have been 3 times, every time gets worse! Other locations are great; this one horrible and don't plan on returning!!!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
This place is horrible! If you go through drive thru window expect it to take at least 20 minutes and then you receive cold food and usually the wrong food. I have been 3 times, every time gets worse! Other locations are great; this one horrible and don't plan on returning!!!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,778 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 1:00 a.m.