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Dave's Hot Chicken
- Chicken Shop
- New Caney, TX
About this business
Location details
21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Waited 25 minutes just to be told they got no CHEESE!!!!!!!! Bruhhhh you guys killing me. They tried to make it up wit a slushy which is cool but na that was un called for a simple "yo we don't got cheese ready you want to cancel this" would've sufficed but no communication and had me waiting there? People in line left waiting for me. I had people honking at me thinking I probably ordered the whole freaking menu.
Business response:
Sorry to hear about the experience, Marco. We understand the frustration of waiting without being informed of the missing item. Please reach out to dhcfeedback.com so we can address this directly and make it right. Thanks for sharing, and we hope you’ll consider giving us another try.
This place is horrible! If you go through drive thru window expect it to take at least 20 minutes and then you receive cold food and usually the wrong food. I have been 3 times, every time gets worse! Other locations are great; this one horrible and don't plan on returning!!!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
This place is horrible! If you go through drive thru window expect it to take at least 20 minutes and then you receive cold food and usually the wrong food. I have been 3 times, every time gets worse! Other locations are great; this one horrible and don't plan on returning!!!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
It was my first time to try Dave's hot chicken. My grandson suggested it. We just got out of the Deadpool movie. It was eight minutes after 10 Saturday night. I knew where it was, but it looked like it was closed most of the interior lights were darkened, and you could see the chairs upturned all around the inside. When I drove around to the drive-through the light was out along with the sign/menu. There were two cars ahead of us so I figured they had just closed. Then someone spoke on the microphone and took our order. It l... read more
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
It was my first time to try Dave's hot chicken. My grandson suggested it. We just got out of the Deadpool movie. It was eight minutes after 10 Saturday night. I knew where it was, but it looked like it was closed most of the interior lights were darkened, and you could see the chairs upturned all around the inside. When I drove around to the drive-through the light was out along with the sign/menu. There were two cars ahead of us so I figured they had just closed. Then someone spoke on the microphone and took our order. It l... read more
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
I asked 3 times for no pickles on my slider...wait, I asked 4 times if you include the affirmation as it was handed to me. I got home and...PICKLES!
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
I asked 3 times for no pickles on my slider...wait, I asked 4 times if you include the affirmation as it was handed to me. I got home and...PICKLES!
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
The first time going here, the food was very over seasoned. The chicken was a little bit undercooked the service was not so great also. The workers are kind of rude and the atmospheres just ehh for me. Definitely don't recommend going here. Hopefully they see this review and things change.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
The first time going here, the food was very over seasoned. The chicken was a little bit undercooked the service was not so great also. The workers are kind of rude and the atmospheres just ehh for me. Definitely don't recommend going here. Hopefully they see this review and things change.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 2,032 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.