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Dave's Hot Chicken

4.5

About this business

Location details

21690 US-59, Suite 300, New Caney, TX, 77357, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to 1:00 a.m.
Sat10:30 a.m. to 1:00 a.m.
Sun10:30 a.m. to Midnight
4.52,093 reviews
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Holly S.'s profile image
Holly S. 
rating
a month ago

$14 for TWO sweetish tenders that I expected to be hot and a handful of fries that weren't even cooked fully. You gotta be kidding. Ended up paying almost $20 for a full meal because of course a drink isnt included in your $14 combo of 2 tenders and fries lol. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Iker H.'s profile image
Iker H. 
rating
2 months ago

They didn't hear my order and I was talking loud and they forgot my food, it is my first time coming here !!! 

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com? 

j w.'s profile image
j w. 
rating
3 months ago

Is this place for real with these prices?? this place must be famous in California? ridiculously overpriced for the area. 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Bailey W.'s profile image
Bailey W. 
rating
4 months ago

I love Dave's they have hit fresh food that never makes me sick they are always overly nice never shitty love them 

Business response:

Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon! 

Ashley B.'s profile image
Ashley B. 
rating
5 months ago

This was my first time trying this and I've always wanted to try so when I was test driving a Tesla model Y I decided to try it since it was nearby. I ordered I think mild cause I thought it was gonna be super spicy and it was crispy, but it didn't really have much flavor. The fries were OK. The ranch wasn't as good as Wingstop. Also the staff here was not as organized as I would like for them to be. It took about 30 minutes for the chicken to come out and for it not to be that tasty. I was a little disappointed. The next da... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Maritza U.'s profile image
Maritza U. 
rating
8 months ago

By far the worst hot chicken place I've tried. The buns were cold, the chicken tasted like they cooked it in old grease. The fries & sauce were okay. I would never come back again. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Erick V.'s profile image
Erick V. 
rating
10 months ago

Customer service was terrible. The food is awesome, but when I went to ask about my order--which took 45 minutes for just one plate of two pieces of chicken and fries--one employee laughed at me for asking why it was taking so long. Instead of saying something like, "It's about to come out, we'll take care of you," I was met with laughter in front of the manager. The ready makes it bad service to me even if the food is good. 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Margarita M.'s profile image
Margarita M. 
rating
a year ago

I need the number to upper management not the restaurant manager Nicole the complaint is about her. Is there anyone who could possibly help me? 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Sierra G.'s profile image
Sierra G. 
rating
a year ago

I ordered the #1 and got RAW CHICKEN. I noticed after I had already eaten half of it and when Dave's Hot Chicken was notified I was told that they were following all the right procedures and all they could do was refund my meal. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.5 star rating with 2,093 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.