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Dave's Hot Chicken
- Chicken Shop
- New Caney, TX
About this business
Location details
21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
By far the worst hot chicken place I've tried. The buns were cold, the chicken tasted like they cooked it in old grease. The fries & sauce were okay. I would never come back again.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Customer service was terrible. The food is awesome, but when I went to ask about my order--which took 45 minutes for just one plate of two pieces of chicken and fries--one employee laughed at me for asking why it was taking so long. Instead of saying something like, "It's about to come out, we'll take care of you," I was met with laughter in front of the manager. The ready makes it bad service to me even if the food is good.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I need the number to upper management not the restaurant manager Nicole the complaint is about her. Is there anyone who could possibly help me?
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I ordered the #1 and got RAW CHICKEN. I noticed after I had already eaten half of it and when Dave's Hot Chicken was notified I was told that they were following all the right procedures and all they could do was refund my meal.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I ordered the #1 and got RAW CHICKEN. I noticed after I had already eaten half of it and when Dave's Hot Chicken was notified I was told that they were following all the right procedures and all they could do was refund my meal.
I am from out of town but when I come to New Caney to visit family I always stop at Dave's Hot Chicken. Well this time I was very disappointed because the chicken strips were much thinner! What happened? I don't know if it's worth the price anymore...
Business response:
Sorry to hear the strips didn’t meet your expectations this time. We’d love to hear more at dhcfeedback.com to try and make your next visit worth the stop!
I am from out of town but when I come to New Caney to visit family I always stop at Dave's Hot Chicken. Well this time I was very disappointed because the chicken strips were much thinner! What happened? I don't know if it's worth the price anymore...
Business response:
Sorry to hear the strips didn’t meet your expectations this time. We’d love to hear more at dhcfeedback.com to try and make your next visit worth the stop!
Waited 25 minutes just to be told they got no CHEESE!!!!!!!! Bruhhhh you guys killing me. They tried to make it up wit a slushy which is cool but na that was un called for a simple "yo we don't got cheese ready you want to cancel this" would've sufficed but no communication and had me waiting there? People in line left waiting for me. I had people honking at me thinking I probably ordered the whole freaking menu.
Business response:
Sorry to hear about the experience, Marco. We understand the frustration of waiting without being informed of the missing item. Please reach out to dhcfeedback.com so we can address this directly and make it right. Thanks for sharing, and we hope you’ll consider giving us another try.
Waited 25 minutes just to be told they got no CHEESE!!!!!!!! Bruhhhh you guys killing me. They tried to make it up wit a slushy which is cool but na that was un called for a simple "yo we don't got cheese ready you want to cancel this" would've sufficed but no communication and had me waiting there? People in line left waiting for me. I had people honking at me thinking I probably ordered the whole freaking menu.
Business response:
Sorry to hear about the experience, Marco. We understand the frustration of waiting without being informed of the missing item. Please reach out to dhcfeedback.com so we can address this directly and make it right. Thanks for sharing, and we hope you’ll consider giving us another try.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,974 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.