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21690 US-59, Suite 300, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
My first time, invited by my daughters, their chicken is good but there were 6 customers in the building and 8 employees. All of them talking and laughing and 6 tables were dirty, and in the 45 min we were in the store none of them were cleaned. No ice in the ice machine and the sodas were flat. I did tell the employees about the flat sodas and it was not remedied. Too bad that a young company does not care about their service.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
My first time, invited by my daughters, their chicken is good but there were 6 customers in the building and 8 employees. All of them talking and laughing and 6 tables were dirty, and in the 45 min we were in the store none of them were cleaned. No ice in the ice machine and the sodas were flat. I did tell the employees about the flat sodas and it was not remedied. Too bad that a young company does not care about their service.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I'll start off by saying that I do enjoy the food here, but man are they SLOOOOOOOOWWWWWWW. Absolutely every time I come here it at the very least 25 min in the drive thru and on bad days it's 30+ of waiting. I think it's ridiculous because I have come through the drive thru when there aren't people inside or 1-2 people inside and still a line wrapped around the building and waiting long af for food.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I'll start off by saying that I do enjoy the food here, but man are they SLOOOOOOOOWWWWWWW. Absolutely every time I come here it at the very least 25 min in the drive thru and on bad days it's 30+ of waiting. I think it's ridiculous because I have come through the drive thru when there aren't people inside or 1-2 people inside and still a line wrapped around the building and waiting long af for food.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Not a fan of the powdery coating. It has a sweetness at first and then just burns. No a lot of flavor. It is very expensive for 2 pieces, 2 slices of bread and a small amount fries. Drive thru service was terrible. They seemed to be very unorganized.
Business response:
2 stars? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Not a fan of the powdery coating. It has a sweetness at first and then just burns. No a lot of flavor. It is very expensive for 2 pieces, 2 slices of bread and a small amount fries. Drive thru service was terrible. They seemed to be very unorganized.
Business response:
2 stars? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
It was alright , nothing special . Won't be back . Chicken is SOOO overpriced for the quality and quantity you get . A tiny side of fries and a tender for 15$ just doesn't justify the hype . 70$ for 4 fast food meals is ridiculous.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
It was alright , nothing special . Won't be back . Chicken is SOOO overpriced for the quality and quantity you get . A tiny side of fries and a tender for 15$ just doesn't justify the hype . 70$ for 4 fast food meals is ridiculous.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Food has been great both times I've gone. I think they need to revisit training the team on customer service. The drive thru service was horrible both times. Hopefully they work it out soon!
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Dave's Hot Chicken has a 4.5 star rating with 1,778 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.