This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Philadelphia, PA
About this business
Location details
9173 Roosevelt Blvd, Suite 32, Philadelphia, PA, 19114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I came in to try the hot chicken and I'll never be back. Place was dead and I still Waited over 20mins. I continued to ask when it would be ready they had no clue. The people that came in after me and get their food said it wasn't good so maybe just a bad day. But the attitudes and glares from employees were enough to make me never come back. They took me for that first order but I'll never make the mistake again. What a waste.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
I ordered online for a specific time before heading to work. I get there, they have a bunch of kids working there and most were standing around. My order wasn't ready. I waited for 20 minutes before getting my food. No apology, nothing! I do say the food is good and tasty but the service not so great. I completed the online survey. I get an apology and a coupon for a free meal. A couple weeks later I tried ordering online and use the coupon. Didn't work, showed as invalid. I emailed them and was totally ignored. Would not r... read more
Business response:
We're deeply disappointed to learn of your dissatisfaction. Your feedback is crucial to us, and we're eager to make things right. Please reach out to us through http://tellusdirect.com/dhc, and we'll do everything in our power to address your concerns.
Feel like a traitor for saying this, Philly born Asad's used to be my favorite hot chicken spot, but Dave's has them beat.
Hectic atmosphere Saturday afternoon didn't get food for over 30 minutes time for 3 meals. Not exactly fast food. People behind the counter yelling back and forth with kitchen. Chicken tenders were tasty and good flavor, but Mac & cheese was runny. This was their 2nd week open so I'll give them another chance later this week.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,087 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.