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Dave's Hot Chicken

4.8

About this business

Location details

1545 E Belt Line Rd, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:45 p.m.
Tue10:30 a.m. to 10:45 p.m.
Wed10:30 a.m. to 10:45 p.m.
Thu10:30 a.m. to 10:45 p.m.
Fri10:30 a.m. to 10:45 p.m.
Sat10:30 a.m. to 10:45 p.m.
Sun10:30 a.m. to 10:45 p.m.
4.82,099 reviews
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Aric Akers A.'s profile image
Aric Akers A. 
rating
10 months ago

We were greeted nicely. But as we waited on our chicken . I noted the staff in the back around the food production area on their phones. Several had gloves on and were touching counters and their own clothing. This contaminated the food. The person assembling the food was not wearing gloves. Tables in the dining room were dirty. terrible for 2 in the afternoon. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Christian M.'s profile image
Christian M. 
rating
a year ago

Honestly the lack of traffic stands as a testiment to the lack luster over seasoned over priced chicken Cashier wasnt inviting came off stuck up and a smile would go a long We were the only ones here and got my order number screamed at us as if i wasnt already walking up to the counter after it was screamed the first time Do better 

Business response:

Sorry to hear your experience didn’t meet expectations, Christian. We appreciate the honest feedback and will take it into account. If you’d like to share more details, feel free to reach out at dhcfeedback.com. 

christian s.'s profile image
christian s. 
rating
a year ago

everytime we come here the employees are too busy on their phones to get our order correct. Not a very hard job to do. Tired of wasting my time and money on this place. 

Business response:

We’re truly sorry to hear about this ongoing issue and the frustration it’s caused. This is not the level of service we aim to provide, and we’ll be addressing this concern with the team immediately. Your time and experience matter to us—please visit dhcfeedback.com so we can make this right. 

Alex C.'s profile image
Alex C. 
rating
2 years ago

We wanted to give this a shot thinking it was like Ricks.. similar style food... So, My girlfriend & I wanted a late night snack and we ended up going here, but honestly we regretted Choosing Dave's. We both ordered 2 sliders meal etc. & it was a waste of money. This food isn't even the slightest good.. we won't come here again. Service was great but not worth it... if you are wanting similar food like this but GODLY better!!! TRUST ME WHEN I SAY THIS. Try "Rick's Hot Chicken" isn't to far but 10/10 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Andrew H.'s profile image
Andrew H. 
rating
2 years ago

I forgot to take pictures but the food overall was kind of mid. The chicken is very moist which is nice but the flavor is bad and all you can taste is the spiciness. The sauce I couldn't taste much either. I did try it in Hot, Maybe I will order it in a mild next time. However, restaurant was pretty clean and the lady at the front staff was fairly polite and nice. 

Dan K.'s profile image
Dan K. 
rating
2 years ago

I don't think it's so much them than me. I found a style of chicken I don't like. It's hot chicken. Theirs may be the best ever. But if it's not your thing, it's not your thing. 

Business response:

Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance. 

Araceli V.'s profile image
Araceli V. 
rating
2 years ago

Service was fast. I went drive thru so can't say about the ambiance. Food was ok but honestly not spicy at all the only thing I tasted was salt and paprika. Honestly just drive down the street and go to Ricky's Hot Chicken. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

April C.'s profile image
April C. 
rating
2 years ago

Visited this location yesterday evening for the first time. Called ahead to order as we always do when ordering from Dave's and we were informed that they cannot take orders over the phone. Online ordering was not processing. Arrived and ordered a hot box of sandwiches with cheese (1/2 hot 1/2 extra hot) and a vanilla milk shake. We showed the cashier the QR on my phone as I do every time I go to Dave's and she told me about ten times to move the phone to different places to scan it without providing clear instructions. On... read more

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns. 

Ashley B.'s profile image
Ashley B. 
rating
2 years ago

We finally tried the famous Dave's Hot Chicken and it is lacking. First of all they don't even serve fried chicken, it's all tendies. Then they just throw the dry spices on the tendies, there's no oil or fat, just some dry dust. Then they rest this dusty tendy on a slice of white bread like don't y'all even know what the bread is for? There is nothing to soak up off of this dusty white meat. Like cool now my breads all dusty? Sauce is mid, pickles barely picklin. And it's expensive. My first instinct was to give is 1 star b... read more

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 2,099 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.