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Dave's Hot Chicken

4.7

About this business

Location details

1545 E Belt Line Rd, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:45 p.m.
Tue10:30 a.m. to 10:45 p.m.
Wed10:30 a.m. to 10:45 p.m.
Thu10:30 a.m. to 10:45 p.m.
Fri10:30 a.m. to 10:45 p.m.
Sat10:30 a.m. to 10:45 p.m.
Sun10:30 a.m. to 10:45 p.m.
4.71,441 reviews
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April C.'s profile image
April C. 
rating
a year ago

Visited this location yesterday evening for the first time. Called ahead to order as we always do when ordering from Dave's and we were informed that they cannot take orders over the phone. Online ordering was not processing. Arrived and ordered a hot box of sandwiches with cheese (1/2 hot 1/2 extra hot) and a vanilla milk shake. We showed the cashier the QR on my phone as I do every time I go to Dave's and she told me about ten times to move the phone to different places to scan it without providing clear instructions. On... read more

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns. 

Ashley B.'s profile image
Ashley B. 
rating
a year ago

We finally tried the famous Dave's Hot Chicken and it is lacking. First of all they don't even serve fried chicken, it's all tendies. Then they just throw the dry spices on the tendies, there's no oil or fat, just some dry dust. Then they rest this dusty tendy on a slice of white bread like don't y'all even know what the bread is for? There is nothing to soak up off of this dusty white meat. Like cool now my breads all dusty? Sauce is mid, pickles barely picklin. And it's expensive. My first instinct was to give is 1 star b... read more

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Juan C.'s profile image
Juan C. 
rating
a year ago

I expected better from this place considering there are so many other chicken options nearby. Disappointingly, everything about Dave's Hot Chicken was pretty bad . Ordered to go and had to wait over 20 minutes for my slider. When I got home I realized they gave me a single chicken tender instead but they sure did charge me $7+ for it. I decided to give this a try instead of going back but it was the most tasteless chicken I have ever had. I really don't see this place lasting. You can find better chicken down the street a... read more

Fernando T.'s profile image
Fernando T. 
rating
a year ago

Overhyped. Fries tasted salty. Tenders were nothing out of the ordinary. Slider was meh. I don't get the hype. By the way watch out on the drive through because right after the window the curb comes out in weird way and I really thought how someone might drive over it or hit it. And it was $20 bucks for a simple menu combo and 1 extra side. So my guess it's that the combo was around $15 bucks. 

Business response:

Hey, thanks for sharing your thoughts with us. We're sorry we didn't knock it out of the park this time. Let's chat over at http://tellusdirect.com/dhc and see how we can make things right. 

Carmen H.'s profile image
Carmen H. 
rating
a year ago

Had higher hopes! Building look fabulous, food quality, meh, cold. Ordered the single sandwich (medium hot) with FF's. The glass they give you for water is the size of a Dixie cup, way too small. Also, why do businesses that have counter service try to intimidate customers into tipping...especially starting with 18%??!! I am an excellent tipper, but it should be for full service, those employees only make $2.13 an hour. Sadly I will not be a repeat customer. 

Business response:

Dang, sounds like we missed the mark. We want to make things right for you. Shoot us a message at http://tellusdirect.com/dhc and let's chat about how we can turn this around. 

Alisha W.'s profile image
Alisha W. 
rating
a year ago

$15 for two tasteless tenders (medium), fries, bread and drink. The only reason I went through with my order was the amount of time I wasted in the drive through line! I will never return. 

Business response:

We're sorry we didn't hit the mark for you. We want to fix that! Shoot us a message at http://tellusdirect.com/dhc so we can make things better. Your feedback means the world to us. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 1,441 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.