This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Richardson, TX
About this business
Location details
1545 E Belt Line Rd, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:45 p.m. | |
| Tue | 10:30 a.m. to 10:45 p.m. | |
| Wed | 10:30 a.m. to 10:45 p.m. | |
| Thu | 10:30 a.m. to 10:45 p.m. | |
| Fri | 10:30 a.m. to 10:45 p.m. | |
| Sat | 10:30 a.m. to 10:45 p.m. | |
| Sun | 10:30 a.m. to 10:45 p.m. |
Long time Dave's fan here. I was there the day this location opened. Aside from a few so-so experiences early on it's been pretty consistently good. That brings us to yesterday. Got our usual order, two sliders w/cheese which looked a little off. Took a bite and it was not juicy, did not taste like brined chicken, had no crisp to the skin. On closer inspection it looked far more like a tender than the filet we were accustomed to. Typically the filet covers and is much bigger than the bun but these were much, much smaller li... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
Everything is good but i didn't got enough seasoning. And service is just okayish I can give 4/10
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I rarely leave bad reviews, but my visit to Dave's Hot Chicken was so bad, I had to. The drive-thru employee was unprofessional and made an inappropriate comment. Also, my food was overly moist, and the pickles ended up in the bag instead of the container. Not a good experience at all.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
We were greeted nicely. But as we waited on our chicken . I noted the staff in the back around the food production area on their phones. Several had gloves on and were touching counters and their own clothing. This contaminated the food. The person assembling the food was not wearing gloves. Tables in the dining room were dirty. terrible for 2 in the afternoon.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Honestly the lack of traffic stands as a testiment to the lack luster over seasoned over priced chicken Cashier wasnt inviting came off stuck up and a smile would go a long We were the only ones here and got my order number screamed at us as if i wasnt already walking up to the counter after it was screamed the first time Do better
Business response:
Sorry to hear your experience didn’t meet expectations, Christian. We appreciate the honest feedback and will take it into account. If you’d like to share more details, feel free to reach out at dhcfeedback.com.
everytime we come here the employees are too busy on their phones to get our order correct. Not a very hard job to do. Tired of wasting my time and money on this place.
Business response:
We’re truly sorry to hear about this ongoing issue and the frustration it’s caused. This is not the level of service we aim to provide, and we’ll be addressing this concern with the team immediately. Your time and experience matter to us—please visit dhcfeedback.com so we can make this right.
We wanted to give this a shot thinking it was like Ricks.. similar style food... So, My girlfriend & I wanted a late night snack and we ended up going here, but honestly we regretted Choosing Dave's. We both ordered 2 sliders meal etc. & it was a waste of money. This food isn't even the slightest good.. we won't come here again. Service was great but not worth it... if you are wanting similar food like this but GODLY better!!! TRUST ME WHEN I SAY THIS. Try "Rick's Hot Chicken" isn't to far but 10/10
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
I forgot to take pictures but the food overall was kind of mid. The chicken is very moist which is nice but the flavor is bad and all you can taste is the spiciness. The sauce I couldn't taste much either. I did try it in Hot, Maybe I will order it in a mild next time. However, restaurant was pretty clean and the lady at the front staff was fairly polite and nice.
I don't think it's so much them than me. I found a style of chicken I don't like. It's hot chicken. Theirs may be the best ever. But if it's not your thing, it's not your thing.
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,946 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.