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Dave's Hot Chicken
- Chicken Shop
- Newington, CT
About this business
Location details
3384 Berlin Turnpike, Newington, CT, 06111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
No shade or tea, but shade and tea, i really don't get the hype of this place. It took over 30 minutes for my meal to come back and there were only 5-6 tables. That wasn't even my problem though - I had ordered a mild slider and many chicken spots offer mild where you get a nice kick. their tender had not an ounce of spice and it was lacking flavor. Maybe I need to go to medium but they also offer a "no spice" tender and I'm confused where that one and mild differ. I also got the loaded fires with mild and they were very und... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
The first times I went to Dave's was in Queensbury after the grand opening. This one in Newington has smaller chicken, not as good taste and the place is not so clean. I also think the Dave's in Queensbury has declined. We wonder if the private equity acquisition has anything to do with it?? Regardless Haven Hot Chicken is So Much Better!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
We had an issue with our order, specifically our $6 a piece slushees and expressed our concerns via email. They were not made correctly at all. We got a "thanks we'll pass the message along to help others in the future" kinda response and it left a bad taste in our mouth. We spent $60+ total and will not be returning or recommending as their customer service is actually horrible. The employees in the shop are nice. But good luck getting any issues resolved by higher management. Quality control matters. In this econom... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
We've eaten there 3 times. The first two were great; the 3rd... Chicken tenders were supposed to be Mild (2); more like a 5 or 6 (Extra Hot or Reaper). The fries were as though they had been triply salted: crunchy with salt. Can't blame it on being busy; there were only two other small groups in the place.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
I'm so disappointed, I traveled 40 mins here after my oven broke at my house to get a meal with my bf. Woke up this morning to him puking his brains out, not too much later I was doing the same and had to call off my first day of a new job. Not only did we feel sickness from this food it kept us up all night with pain. When arriving at this spot in Newington the girls behind the counter play dumb and don't do their job. I had orders a big amount of food up to 60$ worth of food. Got a 2 sandwich's with no cheese after reques... read more
Business response:
I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at https://tellusdirect.com/dhc so that we can make this right?
Went there at 8:20 on a Thursday night and waited there for 53 minutes. They took my order within 5 minutes of me getting there as there was a small line of 3 people and it still took them 53 minutes to bring out my food to go. When i asked the manager what's taking so long he blamed the big online orders and was talking down on me. One of the employees behind the register kept rolling eyes at customers and there was staff just filling up drinks instead of cooking. 2/5 just because food was decent.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Food 8/10. Atmosphere 2/10 (and that's being generous). Service 5/10. Ok, to start off with, as this is a food establishment, I would say it was quite tasty and the side sauce was pretty good as well. I went for a medium heat and it was what I would expect. The food descriptions on the menu are deceiving as they call the sandwich a "slider," but it's a full on chicken sandwich. I got the combo which includes a "slider" and a tender, but these were both full slabs of chicken. No complaints per se, but when you are l... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at www.tellusdirect.com/DHC. Thank you.
Food 8/10. Atmosphere 2/10 (and that's being generous). Service 5/10. Ok, to start off with, as this is a food establishment, I would say it was quite tasty and the side sauce was pretty good as well. I went for a medium heat and it was what I would expect. The food descriptions on the menu are deceiving as they call the sandwich a "slider," but it's a full on chicken sandwich. I got the combo which includes a "slider" and a tender, but these were both full slabs of chicken. No complaints per se, but when you are l... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 506 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.