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3384 Berlin Turnpike, Newington, CT, 06111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Dave's Hot Chicken in Newington has officially opened, and I am beyond thrilled that I finally got to try their signature chicken sliders with fries and a Dave's Orange Creamsicle slusher. One of the highlights of my visit was the outstanding customer service--every staff member greeted guests warmly, creating a welcoming atmosphere for those patiently waiting in line. Everything ran smoothly, and I had no complaints. I'm not the best at remembering names, but I truly appreciated how the staff made me feel welcome and even ... read more
AHA cluckers, FTR!!! Bock Bock!!! some of the finer points, first, GREAT chicken, like smell you later fast food chicken wantobees, this is where i want my chicken fry from. so, yea, just opened, give it some time, but i was very happy from the go. location is pretty easy right on berlin tpk, looks were pretty cool, way to represent the nutmeg state! right next to townfair and a block from walmart and well everything. chicken was crisp and juicy, can i take the heat? NO, no i cannot (no deductions for my spice aversion), ... read more
I have been eating Dave's hot chicken for 4 years, and this is the first time I have ever had a bad experience, significantly due to poor customer service rather than anything food or atmosphere related. I will preface by saying I arrived 30 minutes before closing, which may upset some employees, but the way my food was handled was completely uncalled for. I ordered 4 Dave's hot chicken sliders -- two mild, two hot. I sat in the restaurant for 40 mins waiting for an order that typically takes 10 to prepare. I did not mak... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
This place always finds some way to mess up your food the cashier was on his phone I tried telling my order but he ignored me and I waited an hour for my food you know why they gave me the wrong buzzer but I asked them 10 minutes before if there was a problem kindly and they said "no, there is no problem hold on a sec" and I did I am not no Karen trust
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
No shade or tea, but shade and tea, i really don't get the hype of this place. It took over 30 minutes for my meal to come back and there were only 5-6 tables. That wasn't even my problem though - I had ordered a mild slider and many chicken spots offer mild where you get a nice kick. their tender had not an ounce of spice and it was lacking flavor. Maybe I need to go to medium but they also offer a "no spice" tender and I'm confused where that one and mild differ. I also got the loaded fires with mild and they were very und... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
The first times I went to Dave's was in Queensbury after the grand opening. This one in Newington has smaller chicken, not as good taste and the place is not so clean. I also think the Dave's in Queensbury has declined. We wonder if the private equity acquisition has anything to do with it?? Regardless Haven Hot Chicken is So Much Better!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
We had an issue with our order, specifically our $6 a piece slushees and expressed our concerns via email. They were not made correctly at all. We got a "thanks we'll pass the message along to help others in the future" kinda response and it left a bad taste in our mouth. We spent $60+ total and will not be returning or recommending as their customer service is actually horrible. The employees in the shop are nice. But good luck getting any issues resolved by higher management. Quality control matters. In this econom... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
We've eaten there 3 times. The first two were great; the 3rd... Chicken tenders were supposed to be Mild (2); more like a 5 or 6 (Extra Hot or Reaper). The fries were as though they had been triply salted: crunchy with salt. Can't blame it on being busy; there were only two other small groups in the place.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
I'm so disappointed, I traveled 40 mins here after my oven broke at my house to get a meal with my bf. Woke up this morning to him puking his brains out, not too much later I was doing the same and had to call off my first day of a new job. Not only did we feel sickness from this food it kept us up all night with pain. When arriving at this spot in Newington the girls behind the counter play dumb and don't do their job. I had orders a big amount of food up to 60$ worth of food. Got a 2 sandwich's with no cheese after reques... read more
Business response:
I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at https://tellusdirect.com/dhc so that we can make this right?
Dave's Hot Chicken has a 4.4 star rating with 700 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.