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Dave's Hot Chicken
- Chicken Shop
- Newington, CT
About this business
Location details
3384 Berlin Turnpike, Newington, CT, 06111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Went there at 8:20 on a Thursday night and waited there for 53 minutes. They took my order within 5 minutes of me getting there as there was a small line of 3 people and it still took them 53 minutes to bring out my food to go. When i asked the manager what's taking so long he blamed the big online orders and was talking down on me. One of the employees behind the register kept rolling eyes at customers and there was staff just filling up drinks instead of cooking. 2/5 just because food was decent.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Food 8/10. Atmosphere 2/10 (and that's being generous). Service 5/10. Ok, to start off with, as this is a food establishment, I would say it was quite tasty and the side sauce was pretty good as well. I went for a medium heat and it was what I would expect. The food descriptions on the menu are deceiving as they call the sandwich a "slider," but it's a full on chicken sandwich. I got the combo which includes a "slider" and a tender, but these were both full slabs of chicken. No complaints per se, but when you are l... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at www.tellusdirect.com/DHC. Thank you.
Food 8/10. Atmosphere 2/10 (and that's being generous). Service 5/10. Ok, to start off with, as this is a food establishment, I would say it was quite tasty and the side sauce was pretty good as well. I went for a medium heat and it was what I would expect. The food descriptions on the menu are deceiving as they call the sandwich a "slider," but it's a full on chicken sandwich. I got the combo which includes a "slider" and a tender, but these were both full slabs of chicken. No complaints per se, but when you are l... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 700 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.