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Dave's Hot Chicken

4.5

About this business

Location details

36099 Euclid Ave, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.5476 reviews
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Veronica F.'s profile image
Veronica F. 
rating
3 months ago

I recently tried Dave's Hot Chicken in Willoughby a couple weeks ago. I got the Dave's Mini Sliders with frys. The sliders were so good that they didn't even need any additional sauce. The portion was the perfect size. Also gotta mention the pickles which were very crunchy and perfect if your a pickle person like me. The wait was only about 10 minutes at dinner time and everything is made to order. I also went back about a week later and got the 10 piece bits with frys, but this time went with the hot option. Th... read more

Stephanie S.'s profile image
Stephanie S. 
rating
4 months ago

First time trying Dave's Hot Chicken and it was good overall. The restaurant was very clean, airy, and bright. The girl at the counter was friendly and helpful. The chicken is made to order, but it only took about 5 minutes. It was lunch, so I got the 1 slider with fries meal, which was a perfect size. At $10 it was a fine price. The piece of chicken was pretty big and it comes with pickles and a kale coleslaw on it. Definitely a filling meal. I was kind of a whimp and only went with medium, which didn't have really any kick... read more

Mark S.'s profile image
Mark S. 
rating
4 months ago

The restaurant looks amazing and full of color, but thats about it. I feel like my chicken was kinda bland even tho I got medium heat. The store just opened so I'll check back in after a few months 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you. 

Erica B.'s profile image
Erica B. 
rating
5 months ago

Newly opened location. Very busy right now, we have ordered twice and both door dash and walk in are both taking longer than 45minutes. Staff is packed, not a shortage, I just think it's super busy because they are new. Food was awesome that we went back 3 days later. It's fired chicken, a variety of spiciness options. If you like chicken that is not overly seasoned, and paired relish, pickles and special sauce this is the place to try. Chicken has its own unique flavor, unlike any competitors in the area. Ambiance is urban... read more

Business response:

Looks delicious! Thank you for the photo and the awesome review! 

Sam Y.'s profile image
Sam Y. 
rating
2 weeks ago

Waited thirty minutes for a slider combo. It was 5pm with mostly empty store. Seems like they were only doing door dash orders 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Jane E.'s profile image
Jane E. 
rating
a month ago

The only reason they get two stars is because there food is pretty good. It was me and ONE other person in there whom I ordered directly after. There was maybe 5-8 people working and one was up front and the rest were in the back so safe to say they were not understaffed nor busy. So tell me why when you only have 2 orders it takes u 25 minutes. I waited and waited and it took so long. The seating was nice and there seemed to be a decent amount but there was a very loud kid screaming in there. So my trip was horrible and its... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Curtis D.'s profile image
Curtis D. 
rating
3 months ago

Never tried this place and I was just looking for Mac n cheese. Walked in, nobody in line but people standing all over the dining room waiting for food. Ordered two sides of Mac n cheese and was told it would be 15 minutes. How on earth in this day and age have places gone backwards? Instead of someone going into the back and taking care of my simple order, you're thrown into a que of every online order and door dasher. Do better DHC. Mac n cheese was good though. 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Kevin B.'s profile image
Kevin B. 
rating
3 months ago

bad customer service way toooooooooooooooooo lonnnnnnnnnnnggggggg of a wait for chicken f daves 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

J G.'s profile image
J G. 
rating
3 months ago

Food ok service very very very slow they do not care how long you wait. But door dash is put ahead of anyone eating in .don't eat in. Floors not clean 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.5 star rating with 476 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 11:00 a.m.