Dave's Hot Chicken

Stephanie S. 

on Yelp

a year ago

First time trying Dave's Hot Chicken and it was good overall. The restaurant was very clean, airy, and bright. The girl at the counter was friendly and helpful. The chicken is made to order, but it only took about 5 minutes. It was lunch, so I got the 1 slider with fries meal, which was a perfect size. At $10 it was a fine price. The piece of chicken was pretty big and it comes with pickles and a kale coleslaw on it. Definitely a filling meal. I was kind of a whimp and only went with medium, which didn't have really any kick... read more

Mark S. 

on Yelp

a year ago

The restaurant looks amazing and full of color, but thats about it. I feel like my chicken was kinda bland even tho I got medium heat. The store just opened so I'll check back in after a few months 

Erica B. 

on Yelp

a year ago

Newly opened location. Very busy right now, we have ordered twice and both door dash and walk in are both taking longer than 45minutes. Staff is packed, not a shortage, I just think it's super busy because they are new. Food was awesome that we went back 3 days later. It's fired chicken, a variety of spiciness options. If you like chicken that is not overly seasoned, and paired relish, pickles and special sauce this is the place to try. Chicken has its own unique flavor, unlike any competitors in the area. Ambiance is urban... read more

Neishaly W. 

on Yelp

3 months ago

Lack of an organized, steady and fast process. There doesn't seem to be a good system for managing or handing out orders, creating long wait times for everyone. If you're going to offer online ordering, there should be a reliable process in place so customers aren't left standing around wondering when their food will be ready. I had to wait over 20 minutes for my online order after the time that said it will be ready by. I I hope management takes a closer look at their operations because the current system really hurts the ... read more

Cody Z. 

on Yelp

4 months ago

Waited over an hour for food (to go) in an empty restaurant. Was told it was "being made" after the asked 3rd update they had finally started making it. Order was unlabeled and cold. I won't be back. 

Marc S. 

on Yelp

4 months ago

I love the food and Dave's hot chicken, but I am going be honest, the customer service at this location isn't good.... it's to a point where I might never go back. I walk in at 6:25 for an order to be ready at 6:30. They tell me that it's not ready. I asked them if they will announce it when it's ready and they tell me yes. I sit there until 645. I finally walk up to the counter and they said oh here's your food. I was in the line of sight the entire time. Terrible customer service, and the employees were unfriendly to bo... read more

Donna V. 

on Yelp

4 months ago

This the second time I went to the Willoughby ohio one. The first time I ordered 2 pieces chicken to try and frys. Waited 20 minutes for it. So we tried again today ordered 3 mozzarella only there new. I stood there for a half hour . For 3 mozzarella sticks. No sense of urgency,at all again. I was going to tip but put it back in my pocket. Your food is nothing to brag about but we decided to try again. Will never be back. I'll go to Cane's chicken . It's fresh there fast and great service. 

Mandrian S. 

on Yelp

5 months ago

I went to the location in Willoughby today and had bad food and customer service. My food wasn't hot and they're attitude was terrible when I had to go back in because my order wasn't complete. 

Jillian P. 

on Yelp

8 months ago

The service was not good it took 35 minutes for me to get my food after having to change my order because they didn't have what I wanted. We also didn't get a refund.