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Dave's Hot Chicken
- Chicken Shop
- Sandy Springs, GA
About this business
Location details
6309 Roswell Rd. NE., Sandy Springs, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The food is amazing usually. The customer service is terrible though. I ordered a medium and hot and I've been to Dave's like 9 times total so I know the spice level and they accidentally gave me reaper and wouldn't own up to their mistake. I complained to the employee and he said he can't do anything and another employee dismissed us. Everything else is good.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
First I would like to state that I'm a big fan of Hot Chicken and was very excited to see a Dave's opening up in Sandy Springs. Went there on opening day , there was a line but nothing too bad. I ordered the 1 chicken tender slider in hot and one tender in reaper along with fried and a regular size drink. The hot tender was alright, nothing stood out. The reaper tender which they make you sign a waiver for was wayyyyyyy tooooo overly spiced up with reaper powder. I get it's suppose to be spicy but a layer about paper t... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
The service and ambiance were good, however the food was disgusting. This is one of the only times where my food actively tasted bad. The spice levels below hot are just like regular fried chicken, but anything above hot just tastes like straight seasoning and spices. The fries and Dave's sauce were good.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 723 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.