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6309 Roswell Rd. NE., Sandy Springs, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
People cooking, but nobody ready to serve the meals that are already sitting there ready to go
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Food was decent, but the service was absolutely terrible. I ordered at 1:05 and didn't get my food until 1:32. When I asked, they said it was "cooked to order," but there is no universe where chicken fingers take 30 minutes. Completely unacceptable and not worth the hassle. Trash cans were also over flowing
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
Wouldn't give me my drink after paying. Loyalty program never works on kiosk or mobile app
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Horrible!!! I ordered a 10 piece bites and received 5 pieces. Took it back and asked for a refund. No apology or concern with my experience. Gave me my money back and didn't say one word. Eat there at your own risk. Sorry customer service.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Slow, rude service and charging people for water cups. Said they don't do water cups... we don't drink soda, & this is a how chicken place- just strange. I'm not paying $2.50 for a soda just to get water. Went next door and got water cups. I likely won't come here again as the experience wasn't great. It took about 25 minutes to get our food, so I wouldn't say it's a quick food spot.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Terrible. The service was awful, waited 35 minutes for a sandwich and bites, they were soggy and not great tasting, really don't understand the hype very very overrated. I would never go back.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
If you ever see a Dave's Hot Chicken and want to try it because it's new and a little different than all the other chicken places around. DO. NOT. DO. IT. You will find yourself standing around for over a hour waiting on your food that ends up mediocre at best.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I would definitely recommend you eat here the staff members are nice, one person who stood out to was Dj , and to top it all off the food was G R E A T
August 12, 2025 I visited Dave's hot chicken in Sandy Springs for lunch. I ordered a #1 meal and a drink which totaled $16.30. I gave the cashier a $20.00 bill and while she was digging in the register she told me she had NO CHANGE. I responded with "Well charge me $16.00 and we won't need change" !! I explained to this young that the CUSTOMER doesn't suffer from the stores neglect to properly keep cash on hand to make change. She said she couldn't do that !! POOR management !! I took my $20.00 and went to City BBQ where the... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Dave's Hot Chicken has a 4.6 star rating with 1,487 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.