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Dave's Hot Chicken
- Chicken Shop
- Redmond, WA
About this business
Location details
16502 Cleveland St., Suite 120, Redmond, WA, 98052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 3:00 a.m. | |
| Sat | 10:00 a.m. to 3:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
I typically do not write reviews but this was a terrible experience. Placed an app order which was supposed to be ready in 30 minutes. Arrived on time but had to wait an additional 30 minutes. Employees looked miserable and overworked. Saw multiple customers leave after being told that the wait is more than an hour. Chicken was ok. Not worth wasting 30 minutes standing around in a chaotic restaurant. Do not understand why it takes so long for fried chicken strips. Also there are tons of five star reviews by people wh... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Everytime I go here this is what my pieces of chicken look like compared to my husbands. Every single time. This doesn't even look like a piece of chicken. The three people with me, great looking chicken, mine, a small pile of inedible garbage. The only thing I can come up with is I order without spice, so apparently I get the worst piece of "chicken" in the kitchen. Every single time
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Pathetic service and chaotic place. Food is very average and dine in experience is pathetic
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Chicken was ok but not worth 70 dollars (after paying for tap water) to feed a family of four, 3 orders of two tenders and one slider. The Mac and cheese was ice cold and after the second one came out cold also we gave up on that. Also no water cups, you will pay three dollars for a small glass of tap water. Curiosity about this place answered and won't be back
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
First time at Dave's Hot Chicken in Redmond. After waiting 25 min. for my order of 1 tender and 1 kale slaw, I complained, the manager was called, he refunded my $8.82 payment with NO apology or offer to comp the meager order. Just as well for my health, the food I saw served is fat and cholesterol loaded! First and last visit for me.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
This review is purely based on the fact that water cups are not offered at this location despite the drink fountain offering water as a selection. I was politely invited to purchase water.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
30-40 min wait and they just opened. Understaffed or slow, don't know what's going on but need to be better prepared. If there's a huge order, need to be prepared to take that order and still fulfill the people that are in line or online ordered. What is management doing? Never again
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I heard about this place and decided to try it, so I drove all the way from Lynnwood to the Redmond location. When I arrived, the restaurant was very difficult to find. I walked around for about 10 minutes before finally locating it. When I went to the counter to pick up my order, I was told that my order had actually been placed at Pike Place. I had used the app and selected Redmond as my location, so I reasonably assumed I was ordering from Redmond. I explained the situation to the staff. One woman, who had her back turn... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Horrible service. We came at 1 and the wait was 45 minutes for chicken and fires. Came back and pre ordered at 4:15 and then came to pick up the food at 4:30 when they said it was ready and then proceeded to tell us it was an hour behind. The wait for food if you were waiting in line was an hour and a half. Get more staff
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 1,656 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.