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Dave's Hot Chicken

4.5

About this business

Location details

16502 Cleveland St., Suite 120, Redmond, WA, 98052, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to 3:00 a.m.
Sat10:00 a.m. to 3:00 a.m.
Sun10:00 a.m. to Midnight
4.52,115 reviews
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Jan M.'s profile image
Jan M. 
rating
4 months ago

First time at Dave's Hot Chicken in Redmond. After waiting 25 min. for my order of 1 tender and 1 kale slaw, I complained, the manager was called, he refunded my $8.82 payment with NO apology or offer to comp the meager order. Just as well for my health, the food I saw served is fat and cholesterol loaded! First and last visit for me. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

jason R.'s profile image
jason R. 
rating
5 months ago

This review is purely based on the fact that water cups are not offered at this location despite the drink fountain offering water as a selection. I was politely invited to purchase water. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Matt K.'s profile image
Matt K. 
rating
6 months ago

30-40 min wait and they just opened. Understaffed or slow, don't know what's going on but need to be better prepared. If there's a huge order, need to be prepared to take that order and still fulfill the people that are in line or online ordered. What is management doing? Never again 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Bill T.'s profile image
Bill T. 
rating
6 months ago

I heard about this place and decided to try it, so I drove all the way from Lynnwood to the Redmond location. When I arrived, the restaurant was very difficult to find. I walked around for about 10 minutes before finally locating it. When I went to the counter to pick up my order, I was told that my order had actually been placed at Pike Place. I had used the app and selected Redmond as my location, so I reasonably assumed I was ordering from Redmond. I explained the situation to the staff. One woman, who had her back turn... read more

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Bailee H.'s profile image
Bailee H. 
rating
6 months ago

Horrible service. We came at 1 and the wait was 45 minutes for chicken and fires. Came back and pre ordered at 4:15 and then came to pick up the food at 4:30 when they said it was ready and then proceeded to tell us it was an hour behind. The wait for food if you were waiting in line was an hour and a half. Get more staff 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Rob E.'s profile image
Rob E. 
rating
6 months ago

This was the WOW response from the business: Hi Rob, this is Alexa from Dave's Hot Chicken. I'm truly sorry for the experience you had with your order and the issues you faced with our service. We appreciate your feedback and will address these concerns with our team to prevent such occurrences in the future. Thank you for bringing this to our attention. STOP to end 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Alisa F.'s profile image
Alisa F. 
rating
6 months ago

I was excited to try Dave's hot chicken and was able to go at a time that wasn't busy. I ordered the #3 chicken tender and slider combo. Unfortunately, our food came out cold! The fries and chicken were not warm and seemed like they had been sitting out for a long time, even though we grabbed the food as soon as it was ready. They also forgot the sauces that we paid for and I had to go ask for them. The food was underwhelming and I definitely would not wait in line for it. 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com. 

Rob E.'s profile image
Rob E. 
rating
6 months ago

TL;DR: Do not eat here if you have food allergies or a picky eater (e.g., no pickles on an order); the staff and owner cannot be trusted to get orders right, leading to unsafe or incomplete meals. Additionally, the owner tried to shortchange me by $10 on the refund, claiming he couldn't access order details--an excuse that doesn't hold up and suggests dishonesty. Jan 2/2026 I placed an online order for my family of four on Jan 2. The system gave me a 47‑minute estimate, so I arrived at 6:59 PM. I was told it would be anothe... read more

Marie S.'s profile image
Marie S. 
rating
6 months ago

The service was bad and the employees were very rude! The food was not very good and dry! The ambulance was very busy and loud!I will not go there ever again! 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.5 star rating with 2,115 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.