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David's Bridal
- Bridal
- Tonawanda, NY
About this business
Location details
1204 Niagara Falls Blvd, Tonawanda, NY, 14150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
My dress shopping experience was fine. I choose an expensive dress, over my budget, but I loved it. ($1,200) Alterations were another $400 and unfortunately my bustle fell out after 10 minutes. They seemed to have been poorly done. I was very disappointed because my expensive dress was ruined by being torn and dragged when I wasn't lugging the heavy train around on my arm. It was basically impossible for me to even dance. I would NOT recommend getting your dress altered here. Take it somewhere else!
Business response:
Hello Megan. While we are glad that you found a dress you love, we are deeply sorry for your frustrations with your train. We want to be providing our guests with quality service and would like to look into this further. Please email us at Dbcares@dbi.com (Attn.Ellice/Buffalo) with more information. Thank you, Ellice J.
Bought a beautiful wedding dress from this location. But Do Not get your dress altered there!!!! Emily was the girl doing the alterations She was rude, gave the cost for alterations at $480.00. By the 2nd and 3rd fitting w same fitting issues not fixed. Third fitting finally addressing the Issue and fixing it, informed me there would be a additional charge if 85.00, for something that could easily be fixed after first fitting. When I questioned her, she rudely said “ we don’t have to fix it at all and u can take the dress”... read more
Recommendedmy appointment was today my wedding is next week Saturday and I said yes to the Dress 👗 today with 1 week to go David Bridal Rock's 💃 💃 we Litt 🔥 🔥
Business response:
Thank you so much for your kind words, Katrina. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
RecommendedDidn’t have a very good experience at first with David’s in general. Ordered my dress from the store in Hamburg, ny and when my dress came in, i noticed that the beads on my dress were falling off, strings were loose. And l was upset of course. Took it to alternations and they said we will fix it as best as we can, when l called just to check on the dress. I was told it wasn’t even started yet, of course they said on the tag that the alternations dept told me 2 weeks which wasn’t the case. (Side note) this place wasn’t very ... read more
Business response:
Hello Amy, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Buffalo location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Wonderful products that hang from beautiful apparatus throughout the premises.
Business response:
Hello Jessica, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
Just bought a dress this past weekend. Went in about a week previous, very low maintenance, found a dress on the rack that fit nearly perfect - I just didn't want to spend the $. In and out in about 30 minutes. Went back a week later to simply buy it - short timeline, tired of looking. MaryAnn was assigned to me both ventures. Mindy helped my second visit. While MaryAnn is personable, she did not at all hide that she was working with me simply to get a commission. And I get it - most of us work because we have to, not ... read more
Business response:
Hello Catrina. Thank you for your valuable feedback. We apologize that the atmosphere of the store was less than professional. We will bring this to the attention of our management team to strive to do better in the future. Thank you and best wishes. Ciara D.
I did not have a great experience at this David's Bridal location to say the least. I made an appointment well in advance, and when I arrived I had to wait. I was told I would be paired with one stylist, then after waiting, was told I would be paired with a different stylist, who already had another bride and bridal party to attend to. As a result, I was constantly waiting for her to help me, and she was nowhere to be found. It took me three hours to try on 8 dresses, and I often had to have my mom help me get in and out of ... read more
Lady came to dressing room yelling at my daughter saying this is for my client get out. She told her that she was told to change in there. She started swearing and said she would be back and she better get out. I wish I was told this while we were there because I have had a nice talk with this lady. Don't ever go there.
Business response:
Hello Arthur. We are so sorry for the unprofessional behavior your daughter experiences at our Buffalo location. Please email us at dbcares@dbi.com so we can discuss this further. Best wishes. Ciara D.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 4,928 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.