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David's Bridal
- Bridal
- Mesquite, TX
About this business
Location details
1616 North Towne East Boulevard, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I will start by saying, I have had 3 bad experiences in the store in Mesquite. I do not like to feel like I am not welcomed in a place. Everytime I go to the Mesquite store I feel that way. I have been told no by this store ALOT in the last year. The first 2 bad times I thought maybe it was just me but, this last time confirmed it is not just me. I was told by 2 of your employees to order 2 sizes bigger since I was pregnant. This is after I told them I would have the baby before the wedding I am in. They said oh yeah 2 sizes... read more
Business response:
Hello Amy, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I would have given them 5 stars but the Manager there is very Rude & Pushy!! She really makes me not want to even purchase my dress there so I dont have to interact with her ever again! If it weren’t for Emphress, Jennifer & Dontavius they may NEVER get business bc she is NOT the face or attitude a bride wants to deal with when going to do something so special and meaningful!! I cannot understand for the life of me WHY managers have to be such a-holes it’s a contradiction to providing great Customer Service. The employees un... read more
Business response:
Hi Lhea, thank you so much for taking the time to rate your recent experience with Emphress, Jennifer, and Dontavius at our Mesquite store. We are so happy to see it was a great one. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. Best Wishes, Jessica H.
Business response:
Hello Kylee, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I'm not from Mesquite or Dallas, but from Houston. On August 25, 2017 nasty hurricane Harvey hit southern Texas. Houston sustained massive flooding. My wedding is on Sept. 9, 2017 and my daughter's bridesmaid dress is still at the Galleria store (it was being altered). As of August 31st just 9 days away from the wedding we have no clue as to when the Houston, Corpus Christi and Beaumont stores will reopen. So I called the Mesquite store late Thursday afternoon and Ms. Jackie answered the phone. I told her what the problem wa... read more
Business response:
Hi Tonya, we are thrilled to her that Jackie and Angelica were able to save the day and find your daughter a bridesmaid dress that worked with the rest of your bridal party. Thank you so much for taking the time to share your exceptional experience with us during this unfortunate situation we are experiencing in Texas. Best wishes, Jessica H.
Business response:
Hello Hailey, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I decided to have the store do my alterations so I wouldn't have my wedding dress being sent all over town and the hem is uneven the lace and beading look like someone too sand paper to it. The beading I had to pay on top of what I paid David's bridal someone else to fix, but the hem they can't do anything because they took too much of the top layer off. I left the store in tears because I couldn't believe how horrible my dress looks. I couldn't get out of there fast enough. I for certain didn't want to ask them to fix it si... read more
Business response:
Hello Rebecca, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. We would like to discuss this with you further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H) with your contact information. Best wishes, Jessica H.
I had a great experience when i originally went in to pick out a dress. I had a girl helping me who was very nice her name was courtney at the davids bridal in mesquite. I loved that experience with her. However when i payed for my dress another associate took over in which i was asked how was i paying?? I paid in full so that i will have no worries at the end of the day & was told my date would be pushed up so that my dress could come in on may 13th which would be my next dress fitting. Well my dress came in on april 20th w... read more
Business response:
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Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 4,903 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.